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Home/Alternatives/Salesforce

Best Salesforce Alternatives

Salesforce: Unify customer data, automate workflows, and scale experiences with Einstein AI, Copilot, and Data Cloud in one CRM platform. Below are the tools in our catalog that cover the same features, grouped by the job they replace, with pricing side by side.

11 alternatives3 with a free planSalesforce details →

AI-driven customer insights & automation

Replaces Salesforce for: Einstein 1 AI for predictions, content generation, and task assistance · Data Cloud for unified, real-time customer profiles · Automation with low-code Flow builders

Salesforce Einstein icon

Salesforce Einstein

Business & Marketing, Sales & CRM
, Analytics & Data

Automated customer segmentation, AI-powered sales forecasting, and automated lead scoring for better targeting and sales planning.

Free
— visits/moTraffic data coming soon
Salesforce Einstein AI icon

Salesforce Einstein AI

Business & Marketing, Sales & CRM, Analytics & Data, AI Models & APIs

Automate customer segmentation, optimize processes, and uncover customer insights.

Contact
— visits/moTraffic data coming soon
Einstein GPT icon

Einstein GPT

Business & Marketing, Email Marketing, Sales & CRM

Automate personalized emails, monitor customer conversations, and offer personalized offers using customer data.

Contact
— visits/moTraffic data coming soon
Salesforce AI icon

Salesforce AI

Business & Marketing, Sales & CRM, Analytics & Data, Marketing, AI Agents

Boost business efficiency with predictive and generative AI.

Free
— visits/moTraffic data coming soon

Unified customer service & support

Replaces Salesforce for: Sales, Service, Marketing, and Commerce cloud integration · Real-time dashboards for performance tracking

Helpshift icon

Helpshift

Chatbots & Assistants, Customer Support

Automate customer service, track interactions, gather insights for improving customer support performance.

Paid
5.2M visits/mo-12.1%#17 Chatbots & Assistants
Gladly icon

Gladly

Chatbots & Assistants, Customer Support, Team Collaboration

Unified customer service platform that centralizes interactions, automates support, and delivers personalized experiences with built-in analytics.

Paid
124K visits/mo-26.9%#175 Chatbots & Assistants
Zendesk icon

Zendesk

Chatbots & Assistants, Customer Support

Streamline customer service with AI, analytics, and omnichannel support.

Free Trial
— visits/moTraffic data coming soon
HubSpot Service Hub icon

HubSpot Service Hub

Chatbots & Assistants, Customer Support, Workflow Automation

All-in-one customer service platform for managing tickets, automating interactions, and building self-service portals.

Free Trial
— visits/moTraffic data coming soon

Sales & lead management automation

Replaces Salesforce for: Sales, Service, Marketing, and Commerce cloud integration · Automation with low-code Flow builders

WorksBuddy icon

WorksBuddy

Automation & Agents, Workflow Automation, Productivity Tools, Sales & CRM, Startup & Business Ideas

Consolidates sales, projects, billing, marketing and e-commerce into one AI-driven dashboard with specialized agents for end-to-end automation.

Paid
25K visits/mo+48%#387 Automation & Agents
Mia icon

Mia

Business & Marketing, Sales & CRM, Marketing, Customer Support

Create customer profiles, automate sales and marketing, and analyze customer data for insights.

Free
1.6K visits/mo#1114 Business & Marketing
Salesforce Sales Cloud icon

Salesforce Sales Cloud

Business & Marketing, Sales & CRM, Analytics & Data

Cloud CRM for tracking leads, scoring prospects, managing pipelines, and closing deals with built-in analytics.

Free Trial
— visits/moTraffic data coming soon

Salesforce vs. alternatives at a glance

ToolPricingMonthly visitsCompare
SalesforcePaid, from Free110M
Salesforce EinsteinFree, from $0.10—Compare
Salesforce Einstein AIContact for Pricing, from $0.10—Compare
Einstein GPTContact for Pricing, from $0.10—Compare
Salesforce AIFree, from $0.10—Compare
HelpshiftPaid, from $3.075.2MCompare
GladlyPaid, from $34124KCompare
ZendeskFree Trial, from £19/m—Compare
HubSpot Service HubFree Trial, from $10—Compare
WorksBuddyPaid, from $0.0125KCompare
MiaFree1.6KCompare
Salesforce Sales CloudFree Trial, from $25/m—Compare

Questions

What is the best alternative to Salesforce?
Salesforce Einstein is the top pick in our catalog, followed by Salesforce Einstein AI and Einstein GPT. Picks are based on the features each listing describes.
Is there a free alternative to Salesforce?
Yes. Salesforce Einstein, Salesforce AI and Mia are completely free.
Which Salesforce alternative is the most popular?
Helpshift, with about 5.2M visits a month — the highest measured traffic among the tools on this page.
How are these alternatives chosen?
We compare what each tool in our catalog says it does against Salesforce's own feature list — category is ignored, so a tool filed elsewhere can still qualify. Matches are grouped by the job they replace. Nobody pays to appear here.