Sendoso

Surprise customers with unique gifts, personalize shipments, and track campaign success using powerful analytics.

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$0.85Starting price

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About Sendoso

Sendoso is an innovative platform designed to help companies deliver meaningful experiences to their customers and prospects. Through Sendoso, you can easily source and send gifts and swag, organize surprise campaigns, and manage outbound shipments. With Sendoso, you have access to a vast network of suppliers, quick and reliable shipping, and powerful analytics to track the success of your campaigns. Plus, Sendoso’s intuitive dashboard makes it easy for you to personalize and manage shipments at scale. From physical gifts and branded merchandise to hand-written cards and unique experiences, Sendoso helps you create impactful experiences that drive engagement and loyalty. With Sendoso, you can make a lasting impression on your customers and show them how much you value them.

Key features

Sourcing unique gifts and swag
Personalizing shipments and campaigns
Tracking campaign success with powerful analytics
Access to a vast network of suppliers
Quick and reliable shipping
Intuitive dashboard for managing shipments

Use cases

Surprising customers with unique gifts
Personalizing shipments and campaigns
Tracking the success of customer engagement campaigns

Pros

AI-powered gift recommendations and SmartSuite tools for personalized and strategic gifting
Global fulfillment covering 165+ countries with in-house procurement, storage, and shipping
Secure address confirmation and SmartDelivery for accurate and reliable deliveries
Seamless integrations with CRM, marketing, and HRIS tech stacks for real-time intent signals and ROI tracking
White-glove campaign management and customizable options including eGifts, branded merchandise, and handwritten notes

Cons

May require setup and integration time for optimal use of features
Potential higher costs associated with premium gifting options and international shipping

Frequently asked questions about Sendoso

What does Sendoso do?

Sendoso is a gifting and direct mail platform that enables companies to send personalized gifts, branded merchandise, handwritten notes, and virtual experiences to prospects, customers, and employees. It combines AI-powered recommendations, global fulfillment, and CRM integrations to streamline outbound campaigns and track their impact.

Who is Sendoso designed for?

Sendoso is designed for sales, marketing, HR, and customer success teams in organizations of various sizes, particularly those focused on account-based marketing, demand generation, field marketing, event fulfillment, and employee recognition.

How does Sendoso integrate with other tools?

Sendoso integrates with marketing, revenue, and HRIS tech stacks to trigger campaigns, launch sends directly from daily workflows, and track ROI in real time. It supports automation and data synchronization with platforms like CRM systems.

Can Sendoso handle international shipping?

Yes, Sendoso ships to over 165 countries and manages every step of fulfillment, including procurement, storage, inventory management, packing, shipping, and returns, with real-time tracking and address confirmation.

What types of gifts can be sent through Sendoso?

Sendoso offers over 1,000 options, including custom branded merchandise, eGifts, virtual experiences, direct mail, handwritten notes, and gift cards, with AI-powered recommendations to personalize each send.

How does Sendoso use AI in its platform?

Sendoso uses AI to recommend gifts based on recipient interests, generate personalized messages, confirm recipient addresses, and provide analytics through its AI agent, Oso, to measure campaign effectiveness and strategic insights.