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Koji

About Koji
Koji is an AI-native customer research platform that enables teams to run in-depth interviews at scale through voice, chat, or phone. Designed for both researchers and non-researchers, it leverages research-grade AI agents to design studies, moderate natural conversations, and probe for deeper answers in real time. The platform supports interviews in over 30 languages with native phrasing and accents, ensuring participants respond in their preferred language without translation overhead. Koji automates the entire research workflow, from study creation and participant recruitment to live interviews and post-interview synthesis. It generates decision-ready insights—such as themes, quotes, and sentiment reports—within hours, significantly reducing the time typically required for manual analysis. The platform also provides full transcript traceability, flexible question types, and a REST API with MCP support for integrating with external tools like Claude and ChatGPT. Built by researchers, Koji is tailored for enterprise customer experience, product development, and market research teams seeking scalable, AI-driven qualitative insights.
Key features
- Simultaneous interviews with hundreds of participants
- Voice, chat, and phone interview modes
- Research-grade AI agents for study design and moderation
- Multi-language support (30+ languages)
- Automatic synthesis into themes, quotes, and sentiment reports
- Flexible recruitment and structured/open-ended question types
- Full transcript traceability
- REST API with MCP support for integrations
- Decision-ready insights delivered in hours
Use cases
- Conducting large-scale customer interviews for product development
- Gathering market research insights across diverse languages
- Integrating interview data into existing AI workflows via API
Pros
- Runs natural, AI-led interviews by voice, chat, or phone in real time with lifelike, native voices
- Supports 30+ languages with native phrasing and accents, eliminating translation steps
- Automatically synthesizes responses into themes, quotes, and sentiment reports for rapid insights
- Enables flexible recruitment and structured or open-ended question types with full transcript traceability
- Offers a REST API with MCP support for integration with tools like Claude and ChatGPT
Cons
- May not fully replicate the nuance of human-to-human interviews in complex or sensitive contexts
- Requires upfront study design and guardrails to ensure high-quality, relevant responses
- Dependent on AI interpretation, which could introduce biases or misunderstandings in responses
Frequently asked questions about Koji
What types of interviews can Koji run?
Koji supports interviews conducted by voice, chat, or phone, with each participant interacting with an AI moderator that adapts and probes for deeper answers in real time.
Can Koji handle interviews in multiple languages?
Yes, Koji conducts interviews in over 30 languages, using native phrasing and accents to ensure participants respond naturally without requiring translation.
How does Koji synthesize interview responses?
The platform automatically analyzes responses to generate themes, quotes, and sentiment reports, delivering structured insights that are ready for decision-making.
Who is Koji designed for?
Koji is designed for researchers, product teams, customer experience professionals, and enterprise users who need scalable, AI-driven qualitative insights without extensive manual effort.
Does Koji integrate with other tools?
Yes, Koji offers a REST API with MCP support, allowing integration with tools like Claude and ChatGPT to expand workflows and automate processes.
How do I get started with Koji?
Users can create a study directly on the platform, define research objectives, design questions, and launch interviews with flexible recruitment options.
Koji Website Engagement
Last Update: 9 days ago
Monthly Traffic
Traffic Sources
Traffic Share By Country
- United States30.6%
- India8.1%
- Indonesia5.9%
- Nigeria4.8%
- Germany4.8%