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Shtello Connect
$199/mStarting price
0Popularity
About Shtello Connect
Shtello Connect provides an AI front desk that answers every call, text, website chat and direct message 24 hours a day, seven days a week. The system is trained on a business’s specific services, hours and common customer questions, enabling it to handle inquiries naturally and book appointments directly into the company’s calendar. It integrates voice, text, email and live chat into a single dashboard, automatically confirming bookings with customers via text. The service is designed for industries such as home services, med spas, dental practices, restaurants, auto repair and legal firms. In addition to the voice front desk, Shtello Connect offers a website chatbot, automated SEO content publishing and social media message handling. All technical setup is managed by the provider, with the AI going live within days rather than months. The platform supports over 30 languages and can be configured to match a business’s brand voice and tone.
Key features
- AI voice front desk
- Website chatbot
- Automated appointment booking
- Unified inbox for calls and messages
- Automated customer confirmations via text
- SEO content publishing
- Social media message handling
- Multilingual support
Use cases
- Handling after-hours customer inquiries for home service businesses
- Managing appointment bookings for dental and med spa practices
- Capturing leads from website visitors via live chat
Pros
- Answers calls, texts and chats 24/7 without missing leads
- Books appointments automatically into existing calendars
- Integrates voice, text, email and live chat into one dashboard
- Publishes SEO articles to improve search visibility
- Supports over 30 languages for multilingual customer support
Cons
- No free tier or trial period mentioned
- Requires setup fee for new customers
- Limited to businesses that rely on phone and text-based customer contact
Frequently asked questions about Shtello Connect
What is Shtello Connect?
Shtello Connect is an AI-powered front desk system that answers calls, texts, website chats, and direct messages 24/7. It books appointments directly into a business’s calendar and confirms bookings with customers via text.
Who is Shtello Connect designed for?
The platform is built for industries such as home services, med spas, dental practices, restaurants, auto repair, legal firms, and more. It can be customized for any business type.
How quickly can Shtello Connect be set up?
Shtello Connect is designed to go live within days. The provider handles all technical setup, training the AI on the business’s services, hours, and common customer questions.
Does Shtello Connect support multiple languages?
Yes, the AI can communicate in over 30 languages and can be configured to match a business’s brand voice and tone.
What channels does Shtello Connect support?
The platform integrates voice, text, email, live chat, social media messages, and website chat into a single dashboard. It also publishes SEO content and handles automated responses.
How does Shtello Connect handle missed calls?
The AI answers calls in under two rings and can instantly send a text-back to missed callers, ensuring no leads are lost to voicemail.
