OpenAI builds and deploys advanced AI models like GPT-4o for autonomous agents and workflows.
Teammates
About Teammates
Teammates is a shared workspace that integrates teams and AI agents into unified channels. Each channel serves as a persistent record containing the original request, working context, human decisions, and results. This allows both people and agents to continue work without restarting from scratch. The tool tracks ownership, access, decisions, and artifacts in one place so outcomes compound over time. Teams can reuse proven agents, flows, and context while maintaining control over access, approvals, and direction changes. AI agents request specific access to tools or data sources directly in the channel, where teammates grant permissions with a single click without sharing credentials. The workspace preserves conversation threads and follow-ups, ensuring all mentions and results reach the relevant teammates through their inbox.
Key features
- Shared channels for teams and AI agents
- Persistent records of requests, context, and decisions
- Agent reuse across multiple tasks
- Granular access control for tools and data
- Threaded follow-ups and mentions
- Proven workflows carried forward as flows
- Single-click access granting for agents
- Ownership tracking for tasks and stages
Use cases
- Collaborative customer renewal workflows with shared context
- Team-based content creation with agent assistance and approvals
- Cross-functional project management with reusable agents and flows
Pros
- Shared channels keep context, decisions, and results visible to the whole team
- Agents can be reused across multiple tasks without rebuilding setups
- Granular access control for tools and data without credential sharing
- Persistent records of work including artifacts and approvals
- Threaded follow-ups and mentions ensure continuity
Cons
- No explicit mention of a free tier or pricing details
- Limited to team-based collaboration, not individual use
- Requires team setup and channel organization
Frequently asked questions about Teammates
What is Teammates and who is it designed for?
Teammates is a shared AI workspace that integrates teams and AI agents into unified channels for persistent collaboration. It is designed for teams looking to coordinate AI agents and human contributors on recurring workflows while maintaining control over access, decisions, and ownership.
How does Teammates help teams reuse AI work?
Teammates preserves the original request, working context, human decisions, and results in shared channels, allowing both people and agents to continue work without restarting. Proven agents, flows, and context remain available for reuse by the team.
Can AI agents request access to tools or data sources in Teammates?
Yes, AI agents can request specific access to connectors or devices directly in the channel, and teammates can grant permissions with a single click without sharing credentials. Access remains available until revoked or expired.
What types of teams or organizations can use Teammates?
Teammates offers tiers for individuals, small teams, and larger organizations, including enterprise options with security reviews and custom routing. Each tier is tailored to different levels of collaboration and workflow complexity.
How does Teammates handle ownership and approvals in workflows?
Each channel and flow stage has a visible owner—an agent, a person, or parallel agents—ensuring work moves to the next responsible party. Human teammates can approve or send work back with reasons, and the flow continues from there.
What happens to results and follow-ups in Teammates?
Results land in the shared channel with context, and follow-ups remain in their threads. Mentions of teammates reach their inboxes, ensuring relevant parties stay informed and can act on next steps.