Chat Thing

Create powerful chatbots, train them with tailored data, and automate conversations for time and cost savings.

Chatbots & Assistants Chatbot BuildersSubscription

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$14Starting price

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About Chat Thing

Chat Thing is an innovative AI chatbot tool that makes creating and deploying powerful chatbots easy. With Chat Thing, users can add an AI support agent to their website in just 5 minutes, which learns from their content to answer questions, take actions, and escalate to the team when necessary. The tool connects to various data sources such as websites, Notion pages, help docs, and PDFs, automatically staying up-to-date with changing content. Chat Thing provides instant answers to customer questions 24/7, without requiring developers or complex integrations. It also offers features like hand-off to humans for complex questions, analytics and insights, and customization options to match the business’s brand. The tool is perfect for businesses looking to engage customers in a more dynamic and efficient way.

Key features

Create powerful chatbots in minutes
Train chatbots with tailored data
Automate conversations
Access data from various sources
Personalize chatbots for business or industry
Save time and money by automating conversations

Use cases

Businesses looking to engage customers in a more dynamic and efficient way
Companies seeking to automate customer support and sales processes
Organizations wanting to improve customer satisfaction and loyalty

Pros

Automates conversations and increases efficiency
Provides instant answers to customer questions 24/7
Can look up orders, update records, and trigger workflows
Matches the tone and language of the business's brand
Stays up-to-date with changing content automatically

Cons

Limited free plan available (only 3 agents)
Pricing plans may be too expensive for small businesses or personal projects
Requires a significant amount of content to train the AI assistant effectively

Frequently asked questions about Chat Thing

What is Chat Thing and what does it do?

Chat Thing is an AI-powered customer support tool that adds an AI assistant to a website or other channels to answer customer questions 24/7. It learns from provided content such as websites, help docs, Notion pages, and PDFs to deliver accurate, brand-aligned responses without requiring manual training.

Who should use Chat Thing?

Chat Thing is designed for businesses of all sizes looking to automate customer support, reduce repetitive inquiries, and provide instant answers. It suits teams without developer resources, as well as growing companies needing scalable, multi-channel support.

How does Chat Thing integrate with existing systems?

Chat Thing connects to multiple data sources like websites, Notion, help centers, and PDFs, automatically syncing and staying up-to-date. It can be embedded on websites via a single line of code and supports channels such as Slack, WhatsApp, and Discord.

Can Chat Thing perform actions beyond answering questions?

Yes, Chat Thing can take actions such as looking up orders, updating records, and triggering workflows. It supports tool calling and can escalate complex queries to human agents when necessary.

Does Chat Thing support multiple languages?

Yes, Chat Thing can be trained in English and respond in over 50 languages, making it suitable for international customer support.

How do I get started with Chat Thing?

Getting started involves connecting your content sources, customizing the chat widget to match your brand, and embedding it on your website or other channels. No complex integrations or developers are required, and setup can be completed in minutes.