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Concierge
About Concierge
Concierge provides a dedicated phone number that connects to a Codex agent running on a connected computer. Users can call the agent to discuss ongoing tasks, set new directions, or request callbacks without being tied to a screen. The tool orchestrates voice conversations through Codex Voice while keeping the task context, decisions, and results within the Codex platform. It supports setting interruption preferences, scheduling callbacks, and delegating work to specialist agents during calls. Work remains active on the connected computer even after the call ends, allowing agents to continue processing. Users can enable Work Awareness to share brief progress updates or use Hot Context to reconnect recent conversations. Both features are optional and expire after use. The service requires eligible Codex access and a continuously awake, connected computer to function.
Key features
- Dedicated phone number for Codex agents
- Real-time voice conversation with agents
- Set interruption preferences and callback schedules
- Work Awareness for progress updates during calls
- Hot Context for reconnecting recent conversations
- Task context preserved in Codex after calls
- Delegation to specialist agents during calls
- Separate phone minute billing from monthly plans
Use cases
- Direct agents while away from a computer via phone
- Discuss task tradeoffs and make decisions during calls
- Delegate research or reviews with clear instructions and callbacks
Pros
- Provides a dedicated phone number for real-time agent communication
- Maintains task context and decisions within Codex after calls end
- Supports setting interruption preferences and scheduling callbacks
- Optional Work Awareness shares brief progress updates during calls
- Hot Context feature helps reconnect recent conversations quickly
Cons
- Requires eligible Codex access and an awake, connected computer
- Phone minutes refresh every seven days and do not roll over
- No free tier or trial period mentioned
- Limited to users with Codex access
Frequently asked questions about Concierge
What is Concierge and how does it work?
Concierge provides a dedicated phone number that connects to a Codex agent running on a connected computer. Users can call the agent to discuss ongoing tasks, set new directions, or request callbacks without being tied to a screen. The tool orchestrates voice conversations through Codex Voice while keeping the task context, decisions, and results within the Codex platform.
Who is Concierge designed for?
Concierge is designed for users who want to delegate tasks to AI agents and stay in control of when and how they interact with those agents. It suits individuals who prefer voice communication or need to manage tasks while away from their desk.
What are the pricing models for Concierge?
Concierge offers two monthly plans: a standard plan with a set number of phone minutes that refresh every seven days, and a Pro plan with a higher number of minutes. Both plans are billed monthly and require eligible Codex access.
Does Concierge require any specific setup?
Yes, Concierge requires eligible Codex access and a continuously awake, connected computer to function. Users must also set up their preferences for who can call, when they can be interrupted, and which decisions need their approval.
Can I use Concierge to delegate work to specialist agents during a call?
Yes, during a call, your Codex agent can delegate work to specialist agents and discuss the results with you. You can ask it to compare approaches, change direction, or continue working after the call.
What happens to my task after I end a call with Concierge?
After a call ends, the task stays active in Codex, where your agent can continue processing on the connected computer. The conversation, decisions, and results remain in Codex, allowing you to pick up where you left off.