HANDORU

€49 / moStarting price
0Popularity
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About HANDORU

HANDORU provides a branded automated agent for service businesses to handle customer interactions on WhatsApp and other messaging platforms. The agent answers routine questions using business information such as hours, prices, services, and policies. It can book or modify appointments by checking the real calendar and only confirms changes after customer approval. For more complex requests, the agent escalates the conversation to human staff while maintaining the same thread. Businesses add their information and connect existing tools without replacing them. The agent identifies when human intervention is needed and seamlessly transfers the conversation. It supports multiple languages and offers different appearance modes for the interface.

Key features

  • Automated responses using business knowledge base
  • Real-time calendar integration for bookings
  • Multi-channel support (WhatsApp, Instagram, Facebook Messenger, Telegram)
  • Customer confirmation required before finalizing bookings
  • Conversation handoff to human staff when needed
  • Multi-language support (English, Italian, Czech)
  • Light and dark mode interface options
  • Usage tracking and billing based on conversation volume

Use cases

  • Handling customer inquiries about services, hours, and pricing
  • Booking and rescheduling appointments through WhatsApp
  • Qualifying leads and routing complex requests to human agents

Pros

  • Answers routine customer questions automatically
  • Books and modifies appointments with real-time calendar checks
  • Maintains conversation context when handing over to staff
  • Works with existing business tools and systems
  • Supports multiple messaging channels including WhatsApp and Instagram

Cons

  • No free tier available
  • Limited to service businesses that use messaging for customer interaction
  • Requires manual setup of business information and connected systems

Frequently asked questions about HANDORU

What does HANDORU do?

HANDORU provides a branded automated agent for service businesses to handle customer interactions on WhatsApp and other messaging platforms. It answers routine questions, books or modifies appointments by checking the real calendar, and escalates complex requests to human staff while maintaining the same conversation thread.

Who is HANDORU suitable for?

HANDORU is designed for service businesses such as salons, dental clinics, studios, and workshops that receive frequent customer inquiries via messaging apps. It suits owners, small teams, and larger operations with significant message volumes.

How does HANDORU integrate with existing tools?

HANDORU reads and connects with a business's existing systems without replacing them. It uses the business's provided information like hours, prices, and policies, and checks connected calendars for booking availability.

Can HANDORU handle multiple languages?

Yes, HANDORU supports multiple languages, allowing businesses to communicate with customers in their preferred language.

How does the handoff to human staff work?

When a customer request requires human intervention, HANDORU seamlessly transfers the conversation to the team while preserving the same thread. Staff can pick up where the automated agent left off.

How do I get started with HANDORU?

To get started, visit the HANDORU website and sign in or create an account. Add your business information, connect your existing tools, and begin using the branded agent to handle customer interactions on supported messaging channels.

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