Orita

Provider resolution infrastructure for AI applications to find, verify and book professionals through one API

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About Orita

Orita provides provider resolution infrastructure that enables AI applications to onboard professionals, search internal provider networks, apply eligibility rules, resolve real-time availability and complete booking workflows through a single API. The platform starts from a customer need rather than a known provider, evaluating professionals against hard constraints such as service type, language, insurance acceptance and licensing before checking availability. It returns ranked provider-time options with plain-language explanations and reason codes, then safely executes the booking lifecycle through idempotent holds, revalidation and atomic confirmation. Signed webhooks synchronize all systems throughout the process, maintaining a complete audit trail. Two scheduling modes are supported: one for unknown providers where Orita resolves the best match, and another for known providers where direct booking is used. The system handles provider graphs, eligibility engines and resolution APIs while preventing duplicate bookings and ensuring reliable execution.

Key features

Provider graph modeling
Eligibility engine with hard constraints and preferences
Real-time availability resolution
Ranked provider-time options with explanations
Idempotent hold and confirmation
Signed webhook delivery and replay
Two scheduling modes (unknown and known provider)
Resolution analytics and operational logs

Use cases

AI-powered healthcare platforms matching patients with therapists
Insurance portals finding in-network providers with specific specialties
Staffing platforms resolving qualified professionals for project needs

Pros

Single API for provider search, eligibility, availability and booking
Ranked options with explicit reason codes and explanations
Idempotent holds and atomic confirmation prevent duplicate bookings
Signed webhooks maintain lifecycle synchronization and audit trail
Supports both unknown-provider resolution and direct booking flows

Cons

No free tier for production use
Requires integration via API with no standalone interface
Pricing scales with confirmed bookings rather than API calls

Frequently asked questions about Orita

What does Orita do?

Who should use Orita?

Orita is designed for AI applications that need to match customer needs with eligible professionals, such as healthcare, therapy, or professional services platforms.

How does Orita handle provider eligibility and availability?

Orita evaluates professionals against hard constraints like service type, language, insurance acceptance, and licensing before checking availability, returning ranked provider-time options with plain-language explanations and reason codes.

Does Orita support direct booking for known providers?

Yes, Orita supports two scheduling modes: one for unknown providers where it resolves the best match, and another for known providers where direct booking is used.

How does Orita ensure reliable booking execution?

Orita uses idempotent holds, revalidation, atomic confirmation, and signed webhooks to synchronize all systems and prevent duplicate bookings while maintaining a complete audit trail.

What integrations does Orita offer?

Orita provides REST API, Node SDK, Python SDK, MCP, and A2A integrations for seamless integration with existing systems.