Runtime

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About Runtime

Runtime provides a shared runtime environment that enables companies to deploy coding agents across teams without building custom infrastructure. It integrates with existing coding agents such as Claude Code, Cursor, Copilot, Gemini CLI, Devin, and OpenCode, acting as a unified layer that supplies sandboxes, guardrails, and observability. This allows teams to run agents against real systems while maintaining isolation from production environments. The platform supports both interactive and autonomous agents, enabling background tasks like ticket resolution or report generation alongside real-time coding sessions. Runtime handles the orchestration, policies, and compute environments, including pre-warmed VMs that mirror monorepos and microservices with custom CLIs, APIs, and secrets. This setup allows teams to swap models or tools without rebuilding their workflows, while ensuring secure, governed execution across the organization.

Key features

Multi-agent coding runtime
Sandboxed compute with snapshots
Background and interactive agents
Mission Control & observability
Deep SaaS and data integrations
Self-hostable and open source pieces

Use cases

Platform & DevOps Teams: Centralizing agent infra, sandboxes, and policies so other departments can adopt agents safely.
Engineering & Product Teams: Letting coding agents fix bugs, implement features, and turn PRDs into working prototypes.
Customer Support & Success: Running support triage agents that read tickets, query data sources, and draft responses.

Pros

Integrates with popular coding agents like Claude Code, Cursor, Copilot, and others without requiring infrastructure changes
Provides sandboxed compute environments with pre-warmed VMs that mirror production systems for quick, isolated agent sessions
Supports both interactive and autonomous background agents for handling tasks like ticket resolution, bug fixes, and reporting
Offers built-in guardrails, observability, and approval gates for sensitive actions to maintain security and compliance
Enables agents to trigger from multiple sources including Slack, tickets, email, GitHub, and scheduled tasks

Cons

May require initial setup and configuration to integrate with existing tools and workflows
Sandboxed environments could introduce latency compared to direct production access
Dependent on the capabilities and limitations of the connected coding agents

Frequently asked questions about Runtime

What is Runtime and what does it do?

Runtime is a shared runtime for coding agents that enables teams to run sandboxed, governed agents against real systems without building their own infrastructure. It integrates with popular coding agents like Claude Code, Cursor, and Copilot, providing environments, guardrails, and observability so agents can perform tasks such as investigating tickets, drafting pull requests, and generating reports.

Who should use Runtime?

Runtime is designed for fast-growing technical companies, particularly engineering and support teams that want to automate complex workflows. It suits organizations looking to scale agentic automation across multiple teams while maintaining security, governance, and observability.

How does Runtime integrate with existing tools?

Runtime connects with tools via APIs, CLIs, or MCP servers, allowing agents to interact with software like Stripe, Zendesk, Datadog, GitHub, and databases. It supports pre-configured integrations and enables teams to bring their own tools, ensuring agents have the necessary resources to perform tasks.

Can Runtime handle sensitive actions like refunds or approvals?

Yes, Runtime includes approval gates for sensitive actions, such as refunds over a specified threshold. Agents can draft actions like refunds, but require explicit approval before execution, ensuring control and security over critical operations.

How do I get started with Runtime?

To get started, describe the agent you want to create, and Runtime sets up the environment, tools, and permissions. Agents can then be triggered from platforms like Slack, tickets, email, or GitHub, and Runtime manages the infrastructure end-to-end.

Does Runtime provide visibility into agent actions?

Yes, Runtime offers real-time visibility into every step of an agent's work, including queries, file changes, and tool usage. Each run is stored with detailed logs, costs, and outcomes, allowing teams to review, audit, and debug agent activities.