Solvea

About Solvea

Solvea provides an AI receptionist that answers phone calls, emails, SMS and live chat for small and mid-sized businesses. It connects a knowledge base and popular tools like Shopify and Google Workspace so the agent can handle common questions, bookings and post-purchase support around the clock. Solvea is designed to automate routine tasks, freeing up human staff to focus on more complex issues. The tool’s multichannel AI receptionist handles inbound phone, email, SMS and live chat with a single configurable agent. Users describe what the agent should handle, then refine behavior using plain English instructions. Integrated workflows allow one-click connections to Google, HubSpot, Slack, Shopify, Calendar and Sheets so the agent can look up orders or book times. A central knowledge base and conversation memory keep answers consistent across channels and repeat customers. Solvea also includes built-in telephony, with new accounts getting a phone number for live testing and being able to route real calls in minutes. The tool is particularly suited for e-commerce and retail brands, medspas and clinics, hospitality and real estate teams, and software and SaaS companies. It can be used to automate routine support issues and pilot customer success playbooks without expanding headcount.

Key features

• ✓Multichannel AI receptionist
• ✓Natural language setup
• ✓Integrated workflows
• ✓Knowledge base and memory
• ✓Built-in telephony
• ✓Fast deployment
• ✓No code required

Use cases

• ✓E-commerce and retail brands use Solvea to answer product questions, guide checkout, and handle order status requests.
• ✓Medspas and clinics use Solvea to cover appointment inquiries, treatment FAQs, and initial intake questions outside normal front desk hours.
• ✓Software and SaaS companies use Solvea to offload routine support issues and pilot customer success playbooks without expanding headcount.

Frequently asked questions about Solvea