An AI chat platform for roleplaying, storytelling, and learning by chatting with millions of user-created AI characters.
Runnr.ai
€0.75Starting price
30KMonthly visits
25Popularity
About Runnr.ai
Runnr.ai is a web-based AI virtual concierge for hospitality teams (hotels, holiday parks, campings, hostels, and aparthotels) that automates guest communication from pre-booking to post-checkout. It offers multichannel messaging and unified inbox across WhatsApp, SMS, Booking.com inbox, Airbnb, Expedia, webchat, email, and AI voice, with shared conversation history and context. The platform provides property-specific automation that answers FAQs and detailed questions (room details, facilities, opening hours, local info), with translation in 100+ languages and configurable tone of voice. In-conversation actions for common operational tasks and revenue, including upsells (breakfast, late check-out), housekeeping requests, online check-in links, payment links, digital keys, and taxi bookings. Runnr.ai also offers integrations and insights via PMS connections (including Cloudbeds and Booking Experts) for real-time guest context, plus analytics for engagement, automation performance, time saved, and upsell revenue. The platform is designed to combine high automation (up to 95% of guest interactions) with action-taking workflows inside chat, plus PMS-driven context that generic chatbots typically lack. Runnr.ai is available via web chat and is suitable for operations managers and small business owners in the hospitality industry. Pricing is flexible and based on property size, with a custom quote available. Runnr.ai is a paid tool, but it offers a free trial or subscription. The platform is available for teams or businesses and offers an API or integrations. Support is available through contact forms or other channels.
Key features
- AI virtual concierge
- Multichannel messaging
- Unified inbox
- Property-specific automation
- Translation in 100+ languages
- Configurable tone of voice
- In-conversation actions
- Integrations via PMS connections
- Analytics for engagement and automation performance
Use cases
- Onboarding customers
- Automating guest communication
- Upselling and cross-selling
Pros
- Handles up to 95% of guest interactions automatically across multiple channels
- Supports multilingual communication in over 100 languages
- Provides a unified inbox consolidating WhatsApp, SMS, OTA inboxes, email, and voice
- Enables proactive messaging with high open and engagement rates via WhatsApp and SMS
- Offers real-time insights into guest satisfaction, time saved, and revenue generated
Cons
- Requires integration with property management systems for full functionality
- May not fully replace human interaction for complex or sensitive guest requests
Frequently asked questions about Runnr.ai
What is Runnr.ai and what does it do?
Runnr.ai is an AI-powered virtual concierge designed for hospitality businesses such as hotels, holiday parks, campings, hostels, and aparthotels. It automates guest communication across multiple channels including WhatsApp, SMS, email, and OTA inboxes, handling up to 95% of interactions while enabling staff to focus on personalized guest experiences.
Who is Runnr.ai suitable for?
The platform is tailored for hospitality operations managers, small business owners, and teams in hotels, holiday parks, campings, hostels, and aparthotels. It supports properties of varying sizes, from boutique hotels to large resorts, by streamlining guest communication and operational tasks.
How does Runnr.ai handle multilingual guest communication?
Runnr.ai supports over 100 languages, allowing guests to receive replies in their preferred language while staff communicate in their own language. This ensures seamless and personalized interactions regardless of the guest's location or language preference.
Can Runnr.ai integrate with existing property management systems?
Yes, Runnr.ai integrates with various property management systems such as Mews, Opera Cloud, and Booking Experts, as well as housekeeping software, mobile key systems, and OTA inboxes like Booking.com and Airbnb. These integrations provide real-time guest context and enable automated workflows.
What types of upsells and actions can Runnr.ai automate?
Runnr.ai can automate upsells such as breakfast, late check-out, digital keys, taxi bookings, and housekeeping requests. It also facilitates online check-in, payment links, and other operational tasks directly within guest conversations, enhancing revenue and efficiency.
How do I get started with Runnr.ai?
Prospective users can book a demo through the Runnr.ai website to explore the platform’s features and suitability for their property. Alternatively, they can test the tool directly via WhatsApp or contact the team for a custom quote based on their property size and needs.
Runnr.ai Website Engagement
Last Update: 9 days ago
Total Monthly Visits
0
Bounce Rate
0%
Visit Duration (avg)
0.00s
Pages Per Visit
0
Country Rank
0
Netherlands
Global Rank
0
Category Rank
#0
Accommodation & Hotels
Monthly Traffic
Traffic Sources
Traffic Share By Country
- United States21.2%
- India17.2%
- Belgium13.9%
- United Kingdom12.3%
- Netherlands12.1%
