Kotae

About Kotae

Kotae is an AI-driven customer support tool designed to automate inquiries and analyze visitor behavior on websites. It transforms website visitors into loyal customers by providing immediate, accurate responses to customer questions using a company’s own knowledge base. The tool is particularly suited for small to medium-sized enterprises (SMEs) that need to efficiently manage high volumes of customer interactions without requiring coding expertise. Kotae offers real-time insights into visitor behavior, including traffic origins and search patterns, enabling businesses to better understand and engage their online audience. Its customizable interface allows for seamless integration with a company’s branding, while the no-code setup ensures quick and easy deployment across websites, WordPress sites, or Messenger platforms. By automating repetitive inquiries, Kotae helps businesses reduce operational costs and free up time for growth-focused activities. The platform also supports scalability, adapting to increased traffic and inquiry volumes as a business expands.

Key features

• ✓AI chatbot automation for instant, accurate responses
• ✓Visitor insight analytics for traffic and search behavior
• ✓Customizable interface to match brand aesthetics
• ✓No-code integration for quick setup on websites or Messenger
• ✓Contextual answers grounded in company knowledge base
• ✓Real-time engagement and lead generation capabilities
• ✓Human agent escalation for complex inquiries
• ✓Keyword autolinking and automatic retraining
• ✓Facebook Messenger integration
• ✓Scalable solution for growing business needs

Use cases

• ✓Streamlining customer service for e-commerce businesses
• ✓Managing inquiries for small business owners without additional staff
• ✓Enhancing real-time engagement for digital marketing agencies

Frequently asked questions about Kotae