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Widgeto
€29Starting price
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About Widgeto
Widgeto is an AI chatbot designed to automate customer support on websites by answering questions based on a company’s own content. It reads and indexes website pages, documents, and external sources to provide accurate responses without requiring manual input. The tool supports PDFs, Word files, price lists, and manuals, which can be uploaded to expand its knowledge base. Widgeto maintains consistency across multiple domains or subdomains, ensuring a unified response system even when content is distributed across different platforms. The chatbot can be customized to match a company’s branding, including colors, position, welcome messages, and avatars. It operates 24/7, handling repetitive inquiries to reduce email and ticket volume for support teams. Widgeto is intended for businesses of all sizes, from freelancers to agencies, and can be deployed on any website platform with minimal setup.
Key features
- Learns from website pages and documents
- Supports PDF, Word, and other file formats
- Combines multiple content sources into one conversation
- Allows private source uploads without exposing them to customers
- Customizable colors, position, and welcome message
- Multilingual widget with automatic language detection
- Conversation history retention
- White-label option available
Use cases
- Automating customer support for small businesses
- Handling pre- and post-sales inquiries for e-commerce sites
- Providing after-hours assistance for service businesses
Pros
- Answers questions based solely on provided company content
- Supports multiple file types and external sources
- Customizable branding and interface
- Operates 24/7 with no manual intervention
- Multilingual support for over 50 languages
Cons
- No free tier beyond 14-day trial
- Limited to 500 pages per site on the lowest plan
- Requires manual upload of documents for full functionality
- No API access mentioned
Frequently asked questions about Widgeto
What happens if Widgeto doesn't know how to answer a question?
Widgeto answers only based on the content you provide. If a question falls outside its knowledge scope, it clearly states it cannot answer and invites the user to contact you directly.
Can I try Widgeto for free?
Yes, all plans include a free trial period without requiring a credit card. You gain full access to the features of your chosen plan to evaluate Widgeto on your site before committing.
How hard is it to install the widget on the site?
Installation takes a few minutes. After setup in the dashboard, you receive a code snippet to paste into your website, compatible with platforms like WordPress, Shopify, and custom sites.
Can I customize the widget's appearance?
Yes, you can adjust colors, position, font, welcome message, avatar, and interface texts to align with your brand. White-label options are available as an add-on.
How many languages does Widgeto support?
Widgeto replies in over 50 languages, automatically detecting the user's language and responding accordingly based on your provided content.
Can I cancel my subscription whenever I want?
Yes, cancellations can be made at any time directly from the dashboard with one click. The service remains active until the end of the paid period without penalties.
