Unified customer communication platform combining live chat, chatbots, email marketing, and AI-powered support tools in one dashboard.
202K visits/mo+14.8%
Best Gleap Alternatives
Gleap: AI-powered customer support platform for SaaS and e-commerce teams with live chat, AI agents, bug reporting, surveys, and roadmaps. Below are the tools in our catalog that cover the same features, grouped by the job they replace, with pricing side by side.
AI customer support agents
Replaces Gleap for: AI agents and Kai AI Copilot for automated customer support · Freddy AI Agent for automating responses and self-service · AI-powered chatbots for lead qualification and routine conversation handling
Automates multi-step customer requests from Gmail.
196K visits/mo-10.4%
Duckie is an AI copilot designed for SaaS customer support teams that enhances productivity by streamlining support workflows.
8.6K visits/mo-24.1%
AI-powered customer support platform that centralizes help desk operations, automates ticketing, and boosts agent productivity with Freddy AI.
— visits/moTraffic data coming soon
Live chat and multichannel support
Replaces Gleap for: Live chat with human agent escalation and multichannel inbox · Real-time live chat for instant customer engagement · Unified live chat and messaging across web, email, and social platforms
Unify communication channels, automate customer service, track customer inquiries with advanced analytics.
2M visits/mo-4%
Customer support platform with shared inbox, knowledge base, live chat, and AI-assisted replies for teams managing multi-channel conversations.
223K visits/mo-20.3%
Customer messaging platform with AI chatbot, live chat and shared inbox
— visits/moTraffic data coming soon
Unified customer service platform combining live chat, email, and AI chatbots to automate support and sales interactions.
— visits/moTraffic data coming soon
Customer feedback and roadmaps
Replaces Gleap for: Surveys (NPS, CSAT), product tours, and onboarding checklists · Feature requests, and public roadmaps · Centralizes customer feedback from multiple sources; AI-powered analysis and synthesis of user feedback
Use AI to unify feedback and drive actions.
28K visits/mo-18.6%
Centralizes customer feedback from multiple sources, auto-tags it with AI, and turns insights into prioritized decisions for product and CX teams.
22K visits/mo-12.8%
Centralizes customer feedback to analyze, prioritize, and manage product roadmaps with AI-powered insights.
1.1K visits/moTrend shows from next month
Gleap vs. alternatives at a glance
| Tool | Pricing | Monthly visits | Compare |
|---|---|---|---|
| Gleap | Free Trial, from $49 | 138K | |
| HelpCrunch | Paid | 202K | Compare |
| Hiver | Freemium, from $19 | 196K | Compare |
| Duckie | Paid, from $1 | 8.6K | Compare |
| Freshdesk | Freemium, from $2 | — | Compare |
| Front | Free Trial, from $0.05 | 2M | Compare |
| Help Scout | Freemium, from $0.75 | 223K | Compare |
| Conecto | Free Trial, from $25 | — | Compare |
| Tidio Chat | Freemium, from $29 | — | Compare |
| Zonka Feedback | Paid, from $30 | 28K | Compare |
| Zefi AI | Paid, from €990 | 22K | Compare |
| FeatureShark | Paid | 1.1K | Compare |
Questions
- What is the best alternative to Gleap?
- HelpCrunch is the top pick in our catalog, followed by Hiver and Duckie. Picks are based on the features each listing describes.
- Is there a free alternative to Gleap?
- None is completely free, but Hiver, Freshdesk and Help Scout have a free plan.
- Which Gleap alternative is the most popular?
- Front, with about 2M visits a month — the highest measured traffic among the tools on this page.
- How are these alternatives chosen?
- We compare what each tool in our catalog says it does against Gleap's own feature list — category is ignored, so a tool filed elsewhere can still qualify. Matches are grouped by the job they replace. Nobody pays to appear here.