Mendaro

€12/mStarting price

0Popularity

About Mendaro

Mendaro is an issue tracking system that accepts reports via voice calls, a website widget, email or a plain form. Reports are automatically triaged by an AI agent that suggests type and priority, scores for spam and checks for duplicates before staff review. Each ticket includes contextual data such as page URL, browser details and console logs. The system supports background triage, drafted replies and release notes summarization. Integration with Claude Code enables automated code fixes and GitHub commits. Customers interact with Patchy, a voice agent that conducts natural conversations to file detailed tickets without templates or required fields.

Key features

Voice agent for natural conversation intake
Website widget with console log capture
Email threading for customer replies
Plain form for typed reports
Background triage with spam scoring
Duplicate detection via vector search
Drafted replies generation
Release notes summarization from commits

Use cases

Collecting bug reports from website visitors via widget
Handling customer-reported issues through voice calls
Automating triage and drafting initial responses for support teams

Pros

Supports multiple input channels (voice, widget, email, form)
Automated background triage with spam scoring and duplicate detection
Contextual data capture (page URL, browser, console logs) with each report
Integration with Claude Code for automated fixes and GitHub commits
Drafted replies and release notes generation

Cons

No explicit pricing details on homepage
Limited to English language support in voice agent
Requires script tag installation for widget

Frequently asked questions about Mendaro

What is Mendaro and how does it work?

Mendaro is an AI-native issue tracking system that accepts reports via voice calls, a website widget, email, or a plain form. Reports are automatically triaged by an AI agent that suggests type and priority, scores for spam, and checks for duplicates before staff review.

Who should use Mendaro?

Mendaro is designed for teams that want to streamline issue tracking and resolution, particularly those handling customer-reported bugs or feature requests across multiple channels.

How does the voice agent Patchy function?

Patchy is a voice agent that conducts natural conversations with customers to file detailed tickets without requiring templates or mandatory fields, capturing context such as browser details and console logs.

Does Mendaro integrate with other tools?

Yes, Mendaro integrates with Claude Code for automated code fixes and GitHub commits, enabling a seamless workflow from issue reporting to resolution.

Can customers reply to tickets via email?

Yes, every ticket in Mendaro has its own email address, allowing customers to reply directly while maintaining a threaded conversation.

How do I get started with Mendaro?

Start by visiting Mendaro’s website, where you can sign up for free and add the widget script to your site or configure other reporting channels like voice calls or email.