An AI-driven experience management platform for enterprises to collect multi-channel feedback, analyze structured and unstructured data, and deliver actionable insights.
Brand24

About Brand24
Brand24 is a social listening and media monitoring platform that tracks online conversations about brands, products, or industries across social media, news sites, blogs, forums, podcasts, reviews, and videos. Using AI-driven algorithms, it aggregates real-time mentions and analyzes sentiment, trends, and engagement metrics to provide actionable insights into audience perceptions and market dynamics. The tool is designed for marketing teams, PR professionals, and business leaders who need to monitor brand reputation, track competitor activity, and measure the impact of campaigns or product launches. Brand24 consolidates data from over 25 million online sources, offering customizable dashboards and alerts to notify users of significant changes or spikes in discussion volume. Its analytics capabilities include keyword tracking, influencer identification, and comparative reporting to benchmark performance against competitors. The platform also supports crisis detection by flagging sudden surges in negative sentiment, enabling swift response strategies. With an intuitive interface and automated workflows, Brand24 streamlines the process of gathering and interpreting social data, making it accessible for teams without advanced technical expertise. It serves industries ranging from e-commerce and hospitality to technology and healthcare, where understanding customer sentiment and industry trends is critical for strategic decision-making.
Brand24
Wrocław, Poland · Founded 2011
- Founded
- 2011
- Headquarters
- Wrocław, Poland
Key features
- Social listening across various platforms
- Real-time updates on brand conversations
- Comprehensive analytics and insights
- Brand reputation management
- Competitor analysis
- Campaign performance tracking
Use cases
- Managing brand reputation and online presence
- Analyzing competitors and market trends
- Tracking campaign performance and ROI
Pros
- Monitors over 25 million online sources in real-time, including social media, news, blogs, forums, reviews, and podcasts
- Provides advanced sentiment analysis to categorize mentions as positive, negative, or neutral
- Supports 108 languages, enabling global brand monitoring and insights
- Offers automated reporting and collaboration features for team-based analysis
- Includes AI-powered capabilities for detecting sarcasm and contextual understanding
Cons
- May generate a high volume of data, requiring time to filter and focus on relevant insights
- Sentiment analysis accuracy can vary depending on context and language nuances
Brand24 videos
Frequently asked questions about Brand24
What is Brand24 and what does it do?
Brand24 is an AI-powered social listening tool that monitors online mentions of brands, products, or keywords across social media, news, blogs, videos, forums, podcasts, reviews, and more. It provides real-time updates, sentiment analysis, and insights to help users track brand reputation, analyze competitors, and measure campaign performance.
Who should use Brand24?
Brand24 is designed for businesses of all sizes, including marketing teams, PR professionals, agencies, and SaaS companies. It suits those looking to manage brand reputation, gather customer feedback, track competitors, or analyze market trends using AI-driven insights.
How does Brand24 use AI in its features?
Brand24 leverages AI to analyze sentiment, detect sarcasm, and distill large volumes of mentions into actionable insights. It supports 108 languages, automates reporting, and helps users identify trends, influencers, and key metrics like reach and engagement.
Can Brand24 track mentions in multiple languages?
Yes, Brand24 supports 108 languages through its AI-powered language detection, allowing users to monitor and analyze mentions globally without language barriers.
Does Brand24 offer integrations with other tools?
Brand24 provides integrations with various platforms and tools, though specific integrations are not detailed on the website. Users can access customer support for guidance on connecting Brand24 with their existing workflows.
How do I get started with Brand24?
To get started, users can sign up for a free trial on the Brand24 website. After registration, they can set up monitoring for their brand, keywords, or competitors, and begin analyzing data through the platform's dashboard and reporting features.
Brand24 Website Engagement
Last Update: 9 days ago
Monthly Traffic
Traffic Sources
Traffic Share By Country
- India18.8%
- Indonesia18.2%
- Mexico6.3%
- Vietnam4.7%
- United States4.4%