An AI-driven experience management platform for enterprises to collect multi-channel feedback, analyze structured and unstructured data, and deliver actionable insights.
BrandPin
About BrandPin
BrandPin is an AI visibility measurement platform that tracks how often a brand is mentioned in AI chatbot responses across ChatGPT, Gemini, and Claude. The tool connects a brand’s URL and performs deep-crawls to understand its category and competitors. It then generates buyer-focused queries based on intent, category, and use case rather than traditional keywords. Each query runs live on the specified AI engines, capturing raw answers and storing them for analysis. The platform provides five metrics—AI Visibility Score, Presence, Recommended, Share of Voice, and Citations—each traceable to the original AI response. Users can identify where their brand is missing, compare performance across engines, and monitor sentiment trends. The system also highlights competitor gaps and suggests prioritized action plans to improve visibility. Scans can be repeated to track progress over time as AI responses evolve with engine updates.
Key features
- Deep-crawls brand websites to learn category and competitors
- Generates buyer-focused AI queries by intent and use case
- Runs live queries on ChatGPT, Gemini, and Claude
- Captures and stores raw AI responses for verification
- Tracks AI Visibility Score, Presence, Recommended, Share of Voice, and Citations
- Identifies competitor gaps and prioritizes action plans
- Monitors sentiment trends in AI mentions
- Provides before/after comparison across scans
Use cases
- Brand teams monitoring AI recommendations and sentiment
- Growth teams identifying demand opportunities from AI gaps
- Agencies and consultants proving lift to clients with traceable reports
Pros
- No tracking code required
- First scan completed in minutes
- Metrics traceable to stored AI answers
- Supports ChatGPT, Gemini, and Claude
- Provides competitor gap analysis
Cons
- Limited to AI chatbot visibility tracking
- No free tier beyond introductory plan
- Requires monthly subscription with no annual discount on all plans
- Only tracks brands via URL input
Frequently asked questions about BrandPin
What does BrandPin measure?
BrandPin measures how often a brand is mentioned in AI chatbot responses across ChatGPT, Gemini, and Claude, providing metrics like AI Visibility Score, Presence, Recommended, Share of Voice, and Citations.
Who should use BrandPin?
BrandPin is designed for brand, growth, agency, and technical teams looking to understand and improve how AI chatbots describe their brand.
How does BrandPin work?
Users connect their brand’s URL, and BrandPin deep-crawls the site to generate buyer-focused queries. These queries run live on AI engines, capturing raw answers for analysis and comparison over time.
Does BrandPin provide actionable insights?
Yes, BrandPin identifies gaps where a brand is missing from AI responses, highlights competitor weaknesses, and offers prioritized action plans to improve visibility.
Can BrandPin track progress over time?
Yes, BrandPin allows users to repeat scans to monitor changes in AI responses and track progress as engines and models update.
What pricing model does BrandPin use?
BrandPin offers monthly pricing plans that scale from one brand to a whole roster, with introductory pricing available for new users.