An AI-driven experience management platform for enterprises to collect multi-channel feedback, analyze structured and unstructured data, and deliver actionable insights.
Meltwater

About Meltwater
Meltwater is a powerful online media intelligence platform. It provides businesses with up-to-date insights into their industry and helps them monitor, analyze, and respond to the news and conversations that matter to them. It helps them to stay ahead of the competition and gain a competitive edge. Meltwater helps companies access real-time insights into topics that are important to them, such as industry trends, customer behavior, competitor activities, and more. It also enables them to track the latest news and conversations across multiple channels, including digital, print, broadcast, and social media. This helps them identify opportunities and risks quickly, and stay informed and in control. Meltwater also provides users with advanced analytics and reporting capabilities. Its intuitive dashboard allows users to create custom reports and visualize data, enabling them to make data-driven decisions and optimize their strategies.
Meltwater Group
San Francisco · Founded 2001
- Founder
- Jørn Lyseggen
- Founded
- 2001
- Headquarters
- San Francisco
Key features
- Monitor industry trends and competitor activities
- Identify opportunities and risks quickly
- Create custom reports and visualize data
- Access real-time insights into topics important to the business
- Track latest news and conversations across multiple channels
- Advanced analytics and reporting capabilities
Use cases
- Monitor industry trends and competitor activities for strategic planning
- Identify opportunities and risks quickly to stay ahead of competition
- Create custom reports and visualize data to make informed decisions
Pros
- Integrates media, social, and AI-generated content into a unified intelligence platform
- Provides real-time monitoring and automated alerts for emerging risks and narrative shifts
- Offers advanced analytics and executive-ready reporting with AI-powered summaries
- Supports 240+ languages and ingests over 1.3 billion documents daily
- Trusted by 27,000+ organizations across PR, communications, marketing, and influencer teams
Cons
- May require training for teams to fully utilize advanced AI-driven features
- Pricing structure may be prohibitive for smaller organizations or startups
Frequently asked questions about Meltwater
What does Meltwater do?
Meltwater is a media intelligence platform that tracks global media coverage, social conversations, and AI-generated content in real time. It transforms these signals into actionable insights for PR, communications, marketing, and executive teams.
Who is Meltwater designed for?
Meltwater is designed for PR, communications, marketing leaders, and teams in organizations ranging from global enterprises to growing businesses. It supports media relations, influencer marketing, competitive intelligence, and executive reporting.
How does Meltwater use AI?
Meltwater uses AI to filter and organize millions of data points, detect narrative shifts, generate automated summaries, and connect signals into prioritized insights. This helps teams move from monitoring to action faster.
What types of media does Meltwater track?
Meltwater tracks digital, print, broadcast, and social media channels, as well as AI-generated content. It supports over 240 languages and ingests over 1.3 billion documents daily.
Can Meltwater help with competitive intelligence?
Yes, Meltwater provides competitive intelligence by connecting coverage, conversation, campaigns, and competitive signals to reveal what influences outcomes and performance.
How do I get started with Meltwater?
Prospective users can request a demo on the Meltwater website to explore the platform and see how it fits their needs. The platform offers tailored solutions for PR, communications, marketing, and executive teams.
Meltwater Website Engagement
Last Update: 9 days ago
Monthly Traffic
Traffic Sources
Traffic Share By Country
- United States33.4%
- India10.6%
- Canada8.5%
- United Kingdom7.1%
- Australia6.8%