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Heoxify
$29/moStarting price
0Popularity
About Heoxify
Heoxify is an AI-driven lead generation and customer communication platform designed to automate responses to customer inquiries across Instagram Direct Messages, WhatsApp Business, and website chat widgets. The tool integrates with the official Meta Business API to handle first replies instantly, ensuring no message goes unanswered regardless of time or volume. Businesses define qualification rules to capture and organize leads with names, intent, and conversation context in a dashboard. The platform is marketed toward sectors such as wellness, e-commerce, local services, clinics, real estate, and salons where customer outreach often occurs outside standard business hours. Setup requires no coding and typically takes under three minutes, with channels connected through Meta authorization and a web widget. Users retain control over responses and can intervene manually when necessary, maintaining brand consistency and avoiding generic scripts.
Key features
- AI-powered instant replies to customer messages
- Lead qualification and capture with intent detection
- Multi-channel inbox for Instagram, WhatsApp, and website
- Customizable brand voice and response rules
- Manual takeover option for human intervention
- CRM integration for lead organization
- Meta Business API compliance
- Dashboard for tracking conversations and leads
Use cases
- Automating responses to after-hours customer inquiries in wellness coaching
- Handling stock and size inquiries for e-commerce businesses on WhatsApp
- Capturing and triaging new-patient requests for clinics outside business hours
Pros
- Automates first replies to Instagram DMs, WhatsApp messages, and website chats
- Integrates with official Meta Business API for compliance and reliability
- Captures and qualifies leads automatically with full conversation context
- Operates 24/7 without additional staffing or overtime costs
- Supports multiple business sectors with tailored automation rules
Cons
- Limited to Instagram, WhatsApp, and website channels
- Requires Meta Business API authorization for Instagram integration
- No free tier or trial explicitly mentioned
- Setup and management confined to web-based interface
Frequently asked questions about Heoxify
What is Heoxify and what does it do?
Heoxify is an AI-powered lead generation and customer communication platform that automates responses to customer inquiries across Instagram Direct Messages, WhatsApp Business, and website chat widgets. It ensures no message goes unanswered by handling first replies instantly using the official Meta Business API.
Who is Heoxify designed for?
Heoxify is designed for businesses where customer outreach often occurs outside standard business hours, such as wellness, e-commerce, local services, clinics, real estate, and salons. It is particularly useful for sectors where quick responses can significantly impact lead conversion.
How does Heoxify integrate with existing tools?
Heoxify integrates with the official Meta Business API for Instagram and WhatsApp, and uses a web widget for website chat. Channels are connected through Meta authorization, and the platform allows users to define qualification rules to capture and organize leads in a dashboard.
Can I customize the responses generated by Heoxify?
Yes, businesses can define qualification rules, set their brand tone, and establish guardrails to ensure responses reflect their brand voice. Users retain full control and can intervene manually at any time to maintain consistency and accuracy.
How long does it take to set up Heoxify?
Setup typically takes under three minutes and requires no coding or agency involvement. Users can start capturing leads quickly by connecting their channels and configuring their lead qualification rules.
Does Heoxify work outside of standard business hours?
Yes, Heoxify operates 24/7, ensuring every inquiry is answered instantly regardless of the time or day. This includes weekends, holidays, and late-night inquiries, providing continuous coverage for businesses.
