Senso

Transforms enterprise data into AI-readable answers.

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About Senso

Senso is an AI-powered knowledge platform designed to transform enterprise content into accurate and trusted answers for AI tools like ChatGPT, Perplexity, Claude, and Gemini. Tailored for enterprises, Senso simplifies the process of converting documents, call transcripts, and customer chats into reliable data that AI engines can utilize for generating responses. It aims to enhance AI visibility and ensure that businesses become the go-to source in AI search engines. Senso’s key features include Generative Engine Optimization, Real-Time Content Alignment, LLM-Ready Templates, and Fast Document Retrieval. These features enable businesses to improve communication between teams, continuously improve documentation, and reduce response time for customer queries. Senso is used by financial institutions, credit unions, customer service teams, and technology officers to future-proof their operations and stay ahead in innovation. The platform is also adopted by educational institutions to teach AI visibility and used by content creators to ensure their work is AI-ready. Senso offers tailored pricing depending on the specific needs and scale of an organization. With its impressive speed, real-time updates, and unique optimization features, Senso proves to be a valuable tool for organizations aiming to stay ahead in the AI game.

Key features

Generative Engine Optimization
Real-Time Content Alignment
LLM-Ready Templates
Fast Document Retrieval
Improved Communication
Operational Excellence
Member Satisfaction
Practical Application

Use cases

Financial institutions for faster document retrieval and improved customer service
Credit unions for enhanced member satisfaction and streamlined operations
Customer service teams for accurate and quick responses to customer queries

Pros

Provides a verified-context layer to align AI-generated answers with an organization's ground truth
Enables real-time content alignment and continuous documentation improvement
Supports multiple document formats (PDF, DOCX, MD, JSON, CSV, XLSX, HTML) for ingestion
Offers Generative Engine Optimization to enhance AI visibility and accuracy
Facilitates tracking of citations in AI responses to ensure source attribution

Cons

Requires initial setup and configuration to ingest and align ground truth content
Dependent on the quality and completeness of the input knowledge base for optimal performance

Frequently asked questions about Senso

What does Senso do?

Senso provides a verified-context layer that aligns AI-generated answers with an organization's ground truth, ensuring accuracy and consistency across AI platforms like ChatGPT, Gemini, and Perplexity.

Who should use Senso?

Senso is designed for enterprises, financial institutions, credit unions, customer service teams, educational institutions, and content creators seeking to control AI narratives and maintain verified sources.

How does Senso integrate with existing systems?

Senso supports ingestion from various sources such as documents, call transcripts, chat data, knowledge bases, and APIs like Zendesk and Confluence, compiling them into a unified, queryable source of truth.

Can Senso track citations in AI responses?

Yes, Senso allows users to see exactly which sources AI cited, distinguishing between verified internal sources and third-party or aggregator content.

What is the pricing model for Senso?

Senso offers tailored pricing based on the specific needs and scale of an organization, with options for teams, developers, and agents.

How do I get started with Senso?

Users can begin by installing the Senso CLI tool via npm and following the developer documentation to ingest their knowledge base and compile a verified source of truth.