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Chatwize

Build GPT-based support agents trained on internal data for 24/7 customer service, HR assistance, and lead capture with seamless human handoff.

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€149/mStarting price
564Monthly visits
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About Chatwize

Chatwize is a web-based AI chatbot platform designed for businesses to create custom GPT-powered support agents. The platform enables training on internal knowledge sources such as website URLs, PDFs, Word files, documentation, and YouTube videos, ensuring responses remain grounded in approved content. It supports 24/7 multilingual customer and HR assistance in over 95 languages, handling common tier-1 and tier-2 inquiries efficiently. The tool offers seamless human handoff capabilities, allowing team members to take over conversations when needed, and includes built-in live chat functionality. Businesses can deploy agents across multiple channels with omnichannel publishing options, including embeddable website widgets, shareable links, and a private portal. The platform also provides customization features for maintaining on-brand UI and tone-of-voice controls. Additionally, Chatwize includes an all-in-one inbox with analytics for tracking conversations and lead intent, supporting multi-agent coordination and API-based function calling for retrieving information or triggering actions.

Key features

  • Train agents on internal knowledge sources (PDFs, Word files, documentation, YouTube videos)
  • 24/7 multilingual support in 95+ languages
  • Seamless human handoff with built-in live chat
  • Omnichannel publishing (website widgets, shareable links, private portal)
  • On-brand UI and tone-of-voice customization
  • All-in-one inbox with conversation analytics
  • Multi-agent coordination and API function calling
  • Embeddable chat widgets and customizable portals

Use cases

  • Generating leads through automated customer interactions
  • Onboarding customers with guided AI support
  • Providing 24/7 HR assistance and internal knowledge base access

Pros

  • Trains AI agents on internal knowledge sources like URLs, PDFs, Word files, and YouTube videos for accurate responses
  • Supports 24/7 multilingual customer and HR assistance in over 95 languages
  • Offers seamless human handoff capabilities with built-in live chat functionality
  • Provides omnichannel publishing options including embeddable widgets, shareable links, and private portals
  • Includes customization features for maintaining on-brand UI and tone-of-voice controls

Cons

  • Requires initial setup and data upload to train the AI agent
  • May not fully replace human agents for complex or nuanced inquiries

Frequently asked questions about Chatwize

What is Chatwize and what does it do?

Chatwize is an AI chatbot platform that enables businesses to create custom GPT-powered support agents trained on their own content, such as website URLs, PDFs, Word files, documentation, and YouTube videos. It provides 24/7 multilingual customer and HR assistance, handles common inquiries, and supports seamless human handoff.

Who should use Chatwize?

Chatwize is designed for businesses across industries like healthcare, e-commerce, education, IT, real estate, logistics, financial services, and municipalities. It suits teams needing automated customer support, lead generation, HR assistance, or knowledge management.

How does Chatwize ensure responses are accurate?

Chatwize grounds responses strictly in the approved content provided by the user, minimizing hallucinations. It is trained on specific internal knowledge sources and supports function calling via APIs to fetch real-time data when needed.

Can Chatwize integrate with other tools or platforms?

Yes, Chatwize offers omnichannel publishing options, including embeddable website widgets, shareable links, and a private portal. It also supports API-based function calling to integrate with external systems like CRMs or other applications.

What customization options does Chatwize provide?

Chatwize allows businesses to customize the chatbot’s UI to match their brand, including colors, logo, typography, and tone of voice. The platform also offers real-time analytics and insights to track performance and conversation metrics.

How do I get started with Chatwize?

Getting started with Chatwize involves feeding it your data (e.g., website URLs, PDFs), customizing the chatbot’s appearance and tone, and publishing it across channels like websites or apps. The process is designed to be quick, with no developer required.

Chatwize traffic & engagement

chatwize.ai · third-party estimates from Similarweb

Data as of Jul 2026
Monthly visits · Jul 2026564+278.5% MoM

Traffic trend

Last 2 months · grows by one month every month

  • Jun 2026149
  • Jul 2026564+278.5%

Traffic figures are third-party estimates, good for scale and trends; they can differ from a company's own numbers. Updated monthly.

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