OpenAI builds and deploys advanced AI models like GPT-4o for autonomous agents and workflows.
ChatONN
$49Starting price
0Popularity
About ChatONN
ChatONN trains an AI agent on a company’s knowledge base, documents, or website content and embeds it on the site via a single line of code. The AI answers customer questions instantly using streaming responses and can escalate complex issues to human agents. It supports multiple large language models including OpenAI, Gemini, Claude, Groq, and Ollama, with automatic fallback between providers. The platform includes a ticket system, live agent chat, analytics dashboard, and NL-to-SQL database queries. It is designed for support teams to reduce repetitive inquiries while maintaining control over data and branding. The tool emphasizes enterprise security features such as SSO, RBAC, audit logs, and GDPR compliance.
Key features
- Multi-LLM support with automatic fallback
- Single-line code embed for any website
- RAG knowledge base from PDFs, docs, or external databases
- Ticket system and live agent chat
- NL-to-SQL database queries
- Analytics dashboard with CSAT and resolution tracking
- Enterprise security with SSO, RBAC, and audit logs
- Streaming responses and real-time messaging
Use cases
- Automating customer support for e-commerce stores
- Handling repetitive inquiries in SaaS companies
- Providing instant answers from internal documentation
Pros
- Supports multiple LLMs with automatic fallback
- Integrates via a single line of code on any website
- Includes ticket system, live chat, and analytics
- Offers BYOK (Bring Your Own Key) and AI-managed pricing tiers
- Enterprise-grade security and GDPR compliance
Cons
- Free plan limited to 500 conversations per month
- Requires API keys or paid plan for full functionality
- Multi-tenant and white-label features only available on higher-tier plans
Frequently asked questions about ChatONN
What is ChatONN and how does it work?
ChatONN trains an AI agent on a company’s own content, such as documents, FAQs, or website data, and embeds it on the site via a single line of code. The AI provides instant streaming responses to customer queries and escalates complex issues to human agents when necessary.
Who is ChatONN designed for?
ChatONN is designed for support teams looking to automate repetitive customer inquiries while maintaining control over data and branding. It is particularly suited for businesses that want to integrate AI support without extensive technical setup.
Does ChatONN support multiple AI models?
Yes, ChatONN supports multiple large language models, including OpenAI, Gemini, Claude, Groq, and Ollama, with automatic fallback between providers if one model is unavailable or slow.
Can ChatONN connect to external databases or knowledge bases?
Yes, ChatONN can connect to external databases and allows users to upload PDFs or documents to build a knowledge base. It also supports NL-to-SQL queries, enabling users to ask questions in plain English.
Is ChatONN GDPR compliant?
Yes, ChatONN includes enterprise-grade security features such as SSO, RBAC, audit logs, and full GDPR compliance, including data export capabilities.
How do I get started with ChatONN?
Getting started with ChatONN involves connecting your content, embedding a single line of code on your website, and configuring the AI agent. The process is designed to be quick, often taking under five minutes without requiring engineers or migration.
