Automate customer service, track interactions, gather insights for improving customer support performance.
5.2M visits/mo-12.1%#17 Chatbots & Assistants
Appcues
Create personalized onboarding flows, feature tours, and targeted messages to guide users through your product.
93KMonthly visits
33Popularity
About Appcues
Appcues is a user onboarding and engagement platform designed to help businesses create amazing customer experiences. It enables businesses to quickly and easily create onboarding flows, feature tours, product tours, surveys, and more. With Appcues, businesses can easily customize user flows and ensure that their users are getting the most out of their product. It also offers advanced analytics and reporting to help businesses measure engagement and user behavior. With its powerful segmentation capabilities, Appcues allows businesses to target specific users and deliver the right content to the right people. By making onboarding and engagement easier and more effective, Appcues helps businesses drive better user retention and improve their customer experience.
Key features
- Create personalized onboarding flows
- Use feature tours to guide users through product features
- Target specific users with tailored messages
- Advanced analytics and reporting for measuring engagement and user behavior
- Customizable user flows
- Segmentation capabilities
Use cases
- Create onboarding flows to provide users with personalized experiences
- Use feature tours to guide users through product features
- Target specific users and deliver tailored messages
Pros
- No-code platform for building in-app experiences without requiring developer resources
- AI-powered recommendations for optimizing campaigns and understanding user behavior
- Supports dynamic content styles including messages, surveys, offers, and guides
- Advanced segmentation capabilities to target users with precision
- Provides analytics to track campaign performance and measure engagement
Cons
- May require initial setup and configuration to align with specific business goals
- Limited customization options for users seeking highly complex or bespoke experiences
- Dependency on user adoption of in-app messaging for effectiveness
Frequently asked questions about Appcues
What does Appcues do?
Appcues is an AI-powered customer engagement platform that helps businesses create in-app experiences such as onboarding flows, feature tours, surveys, and targeted messages to drive user activation, adoption, and advocacy.
Who is Appcues designed for?
Appcues is designed for product teams, marketers, and customer success professionals looking to improve user engagement, retention, and growth through personalized in-app experiences.
How does Appcues work?
Appcues allows users to build and launch in-app experiences without coding, using a prompt-driven interface. It also provides analytics and AI recommendations to optimize campaigns and track performance.
Can Appcues integrate with other tools?
Yes, Appcues offers integrations to connect with other platforms, enabling seamless data flow and enhanced customer engagement strategies across tools.
What kind of analytics does Appcues provide?
Appcues provides detailed analytics to track user behavior, campaign performance, and engagement metrics, helping businesses make data-driven decisions.
How do I get started with Appcues?
To get started, visit the Appcues website and book a call or sign up for an account to access the platform and begin creating in-app experiences.
Appcues traffic & engagement
appcues.com · third-party estimates from Similarweb
Data as of Sep 2026Full AI website ranking →
Monthly visits · Sep 202693K-15.3% MoM12-month high 113K (Jun 2026)
Rank among AI websites#2,043▼ 178 vs last monthof 8,652 tools on aitoolnavio™
Top marketUnited States35.6%Top 5 countries bring 48% of visits
Average visit46sLonger than 54% of AI sites
Pages per visit2.28More than 65% of AI sites
Bounce rate40%Leave after one page · lower is better
Similarweb global rank#392,689#227,388 in United States
Traffic trend
Last 4 months · grows by one month every month
- Jun 2026113K
- Jul 2026109K−4.1%
- Aug 2026110K+1.1%
- Sep 202693K−15.3%
Top countries
Share of visits · estimated visits
Other countries: 51.7%
Visits sent by AI assistants
How people reach this site from other AI tools
201 a month · 0.2% of all visits
Compared with similar tools
Chatbots & Assistants · Sep 2026
Traffic figures are third-party estimates, good for scale and trends; they can differ from a company's own numbers. Updated monthly.
