Auralis AI

AI-powered customer support platform that automates up to 70% of inquiries with instant, 24/7 responses in over 100 languages.

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$1000Starting price

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About Auralis AI

Auralis AI is an advanced AI-powered customer support platform designed to automate and enhance customer interactions. It leverages sophisticated AI models to understand customer intent, analyze data, and deliver context-aware responses. The platform can handle up to 70% of inquiries automatically, providing instant support around the clock. It supports over 100 languages, enabling businesses to serve global audiences without language barriers. By automating routine inquiries, Auralis AI helps reduce operational costs and improves efficiency. It ensures consistent support quality and allows businesses to scale customer service operations without additional staffing. The platform is particularly useful for companies looking to streamline support processes and enhance customer satisfaction through reliable, AI-driven assistance.

Key features

Automates up to 70% of customer inquiries
Provides 24/7 instant support
Supports over 100 languages
Understands customer intent and context
Analyzes data for accurate responses
Reduces operational costs
Ensures consistent support quality
Scales customer service without extra staff
Context-aware AI responses
Handles routine inquiries automatically

Use cases

Automating customer support for global businesses
Handling high volumes of routine inquiries efficiently
Scaling customer service operations without hiring additional staff

Pros

Fully managed AI support service with no integration lift or maintenance required from the user
Supports multiple channels including chat, voice, email, and tickets with native connectivity
Delivers measurable outcomes such as resolved tickets, higher CSAT, and lower cost per contact
Offers deep, native integrations with major platforms like Zendesk, Salesforce, and ServiceNow
Provides real-time analytics and dashboards for leadership to track performance and trends

Cons

Requires a 30-day pilot period to prove performance on customer-specific data and tickets
May not fully replace human agents for complex or highly nuanced customer interactions

Frequently asked questions about Auralis AI

What does Auralis AI do?

Auralis AI builds and runs enterprise-grade AI support agents that resolve customer inquiries across chat, voice, email, and tickets without requiring users to manage the system themselves.

Who is Auralis AI suitable for?

The platform is designed for enterprises across industries such as SaaS, retail, healthcare, finance, and field services that need scalable, reliable, and secure customer support automation.

How does Auralis AI integrate with existing tools?

Auralis connects natively with popular CRMs, helpdesks, and support channels like Zendesk, Salesforce, and ServiceNow, as well as platforms with APIs, without disrupting existing workflows.

What is the pricing model for Auralis AI?

Auralis operates on an outcome-based pricing model where customers pay for resolved tickets, improved CSAT, and reduced cost per contact rather than licensing software.

Can Auralis AI handle voice and phone support?

Yes, Auralis Answer provides voice-first resolution over the phone using natural language processing to handle complex calls without queues.

How do I get started with Auralis AI?

Businesses can begin with a free 30-day pilot where Auralis proves performance on their own data and tickets before full deployment.