KrispCall

Run global calls, texts, analytics from CRM.

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$12/mStarting price

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About KrispCall

KrispCall is an AI driven cloud telephony service that brings business calling, texting, and analytics directly into CRM and help desk workflows. Positioned as agentic cloud telephony, it adds an AI layer that routes, handles, and follows through on conversations, while providing global virtual numbers, contact center tools, and 100+ integrations for modern sales and support teams. The service provides a range of features, including AI Copilot & Call Intelligence, Unified Callbox & Cloud Telephony, AI SMS & Bulk Messaging, Power Dialer, Monitoring & Coaching, and more. KrispCall is designed to help businesses streamline their communication processes, improve customer experiences, and increase productivity. It supports local, mobile, toll free, and vanity numbers in over 100 countries, making it suitable for distributed teams and brands running geo-specific campaigns. The service also offers 24/7 support, thousands of active business users, and strong third-party review scores, giving buyers confidence for production use. However, the pricing model is per-user plus usage, with subscription fees that do not include calling and SMS, which are billed per minute or per segment. Additionally, the Essential plan user cap limits teams to five users, and some AI capabilities are still emerging.

Key features

AI Copilot & Call Intelligence
Unified Callbox & Cloud Telephony
AI SMS & Bulk Messaging
Power Dialer, Monitoring & Coaching
Global virtual numbers in over 100 countries
100+ integrations for modern sales and support teams
24/7 support
Advanced agent contact matching and lead capture (emerging feature)
Automatic call transcription and concise summaries
AI generated replies and reply rephrasing

Use cases

Sales and SDR Teams: Running outbound campaigns, logging activity automatically, and prioritizing hot leads.
Customer Support & Contact Centers: Managing global inbound queues, IVR, call monitoring, and AI assisted summaries to keep handle times low while protecting quality.
Remote First Startups and SMBs: Adopting cloud phone systems and SMS to look local in new markets, coordinate distributed staff, and avoid country specific carriers.

Pros

Offers AI-driven call intelligence and copilot features for automated conversation handling
Provides unified callbox and cloud telephony with global virtual numbers in over 100 countries
Includes AI SMS and bulk messaging capabilities alongside power dialer and monitoring tools
Supports 100+ integrations with CRM, help desk, and workflow automation platforms
Designed for distributed teams and geo-specific campaigns with local, mobile, toll-free, and vanity numbers

Cons

Pricing model is per-user plus usage, with separate billing for calling and SMS per minute or segment
Essential plan limits teams to five users, restricting scalability for larger teams

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Frequently asked questions about KrispCall

What is KrispCall?

KrispCall is an AI-powered cloud telephony platform designed for businesses to manage calls, texts, and analytics within CRM and help desk workflows. It offers features like AI Copilot, Unified Callbox, Power Dialer, and AI SMS, along with global virtual numbers and over 100 integrations.

Who should use KrispCall?

KrispCall is suitable for sales, support, and marketing teams in businesses of various sizes, particularly those with distributed teams or geo-specific campaigns. It is also useful for organizations looking to automate phone workflows and integrate communication tools with CRM systems.

How does KrispCall integrate with other tools?

KrispCall offers over 100 integrations with popular CRM, ATS, workflow automation, customer support, productivity, and marketing tools. Examples include Brevo, Slack, Pepper Cloud, and Sellsy, enabling seamless communication within existing workflows.

What are the pricing details for KrispCall?

KrispCall follows a per-user plus usage-based pricing model. Subscription fees cover the platform, but calling and SMS are billed separately per minute or segment. The Essential plan has a user cap, and additional costs apply for advanced features and usage.

Can KrispCall support international numbers?

Yes, KrispCall provides local, mobile, toll-free, and vanity numbers in over 100 countries, making it ideal for businesses with global or region-specific communication needs.

How do I get started with KrispCall?

To get started, visit the KrispCall website and explore the available plans and features. You can sign up for a plan, set up your virtual numbers, and integrate KrispCall with your existing CRM or workflow tools to begin using the platform.