Real-time customer support with personalized service, accessible through a mobile app.
LumisReach
$44/moStarting price
0Popularity
About LumisReach
LumisReach provides autonomous AI agents that operate across voice calls, SMS, email, chat and live intake to qualify leads, handle objections and book meetings. The system integrates directly with existing CRM, calendar and back-office software so agents work within existing workflows without requiring changes to business processes. Voice interactions use unified voice-to-voice models co-located at carrier servers to deliver low-latency, natural-sounding conversations. Inbound agents answer, qualify and route calls 24/7, while outbound agents generate, qualify and book meetings at scale with personalized objection handling. Every interaction is transcribed, summarized and scored, with bi-directional CRM sync to maintain up-to-date records. The platform supports over 97 languages and can switch languages mid-call to match the caller. It enforces compliance through direct tier-1 carrier partnerships, TCPA enforcement, Do Not Call list checks and Branded Calling to prevent spam flags.
Key features
- Autonomous AI agents for outbound and inbound communications
- Unified voice-to-voice models with carrier-grade latency
- 24/7 intake qualification and live call routing
- Cross-channel follow-up via SMS, email and chat
- Bi-directional CRM integration and calendar sync
- Smart dispatch for optimal contact timing and cadence
- Branded Calling with verified caller ID
- HIPAA-ready call encryption and compliance tools
Use cases
- Generating and qualifying leads for sales teams
- 24/7 intake and appointment booking for service businesses
- Automated follow-up and re-engagement across channels
Pros
- Handles voice, SMS, email and live intake in a single agent
- Co-located voice models at carrier servers for low-latency, natural speech
- Direct tier-1 carrier partnerships for compliant, branded calling
- Bi-directional CRM sync with transcription and lead scoring
- Supports over 97 languages with mid-call switching
Cons
- No free tier or trial explicitly mentioned
- Pricing requires direct contact with no transparent public rates
- Limited to industries served by tier-1 carriers
Frequently asked questions about LumisReach
What does LumisReach do?
LumisReach provides autonomous AI agents that handle voice calls, SMS, email, chat, and live intake to qualify leads, address objections, and book meetings. The system operates across multiple communication channels while integrating with existing CRM, calendar, and back-office software to maintain workflow continuity.
Who is LumisReach best suited for?
The tool is designed for businesses seeking scalable lead qualification and meeting booking, including industries like legal services, healthcare, technology, financial services, real estate, and trades. It supports both inbound reception and outbound outreach workflows.
How does LumisReach handle pricing and contracts?
LumisReach operates on a pay-per-qualified-lead model, with pricing varying by industry and campaign. There is no contract required for evaluation, and pilots are scoped during an initial call without long-term commitments.
What integrations does LumisReach support?
The platform integrates directly with major CRM systems like HubSpot and Salesforce, as well as calendar tools such as Google, Outlook, and Apple. It also connects with over 8,000 additional tools via Zapier or webhooks, enabling seamless workflow automation.
How does LumisReach ensure compliance with regulations?
LumisReach enforces compliance through direct tier-1 carrier partnerships, TCPA enforcement, Do Not Call list checks, and adherence to 16 state regulations. It also supports Branded Calling to prevent spam flags and includes HIPAA-ready features for sensitive industries.
How do I get started with LumisReach?
Prospective users can start by booking a pilot call through the website, during which the scope of the pilot is determined. The platform is designed for quick deployment, with users able to launch campaigns within hours without requiring changes to existing business processes.
