Real-time customer support with personalized service, accessible through a mobile app.
SiteEcho
$19/moStarting price
0Popularity
About SiteEcho
SiteEcho is an AI chatbot that reads a website’s public pages and answers visitor questions directly from that content. It is designed for businesses that want to reduce repetitive inquiries without requiring developers, plugins, or training. The tool works by scanning up to a set number of pages and then providing answers based on the site’s existing text. Visitors can ask questions in a chat interface, and the bot responds with information pulled from the site, including citations to the source page. SiteEcho also tracks conversations, showing which questions were asked, which it could not answer, and how often each query occurred. This data is presented in charts and summaries to help site owners identify gaps in their content and prioritize updates. The chatbot is added to a site with a single line of JavaScript code, placed before the closing body tag, and does not interfere with the site’s design or framework. It is intended for use cases where visitors frequently ask the same questions, such as product details, shipping policies, or support inquiries.
Key features
- Reads up to 500 public pages per month (Starter plan)
- Handles up to 2,000 messages per month (Starter plan)
- Tracks unanswered questions and ranks them by frequency
- Allows manual addition of custom answers
- Provides monthly summary emails of activity
- Supports multiple chatbots on higher-tier plans
- Offers data privacy controls and signed agreements
- Includes conversation history with source page references
Use cases
- Answering FAQs about products or services
- Guiding visitors to specific pages without extra clicks
- Identifying missing content based on visitor questions
Pros
- Answers based on a website’s own content, not guesses
- Tracks visitor questions and gaps in site content
- No plugins, passwords, or developer work required
- Single line of code to install
- Provides data on unanswered questions for content planning
Cons
- Limited to public pages only
- Free trial has strict limits (3 pages, 10 messages)
- No customization options mentioned for chatbot appearance
- Requires manual addition of custom answers for missing content
Frequently asked questions about SiteEcho
How does the free trial work?
The free trial lasts 7 days and does not require a credit card. It includes access to either the Starter or Growth plan, allowing users to test the chatbot on their website before deciding to subscribe.
What happens when SiteEcho does not know the answer?
When the chatbot cannot answer a question, it records the query and ranks it by frequency. This helps site owners identify content gaps and prioritize updates to their website.
How do you know SiteEcho will not make things up?
SiteEcho only provides answers based on the content of public pages on your website. It includes citations to the source page for every response, ensuring transparency and accuracy.
Which websites does SiteEcho support?
SiteEcho supports any website with public pages that can be accessed without logging in. It reads pages the same way a search engine does, regardless of the site's framework or design.
How do I add SiteEcho to my website?
Add SiteEcho by pasting a single line of JavaScript code before the closing body tag on your site. No plugins, developers, or training are required.
What does using my own OpenAI key mean?
Using your own OpenAI key allows you to control where your data is processed, which is useful for companies with specific data handling requirements.
