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Embage

Platform to build AI chat and voice agents for websites and Telegram

$19/moStarting price
Embage featured image

About Embage

Embage enables the creation of AI-powered chat and voice agents that operate on websites and Telegram. The platform allows users to build agents for support, sales, or feedback collection without coding. Agents can answer questions using a company’s own documentation, perform tasks through integrations with over 360 apps, and save conversations as leads, tickets, or feedback. Voice agents function directly in the browser, enabling real-time voice interactions with visitors. The system supports live human handoff, letting team members take over conversations with full context. Each interaction is scored and summarized for follow-up actions, and data remains stored in the user’s own database for security.

Key features

  • Knowledge base powered by uploaded documents
  • Datastore for saving chats as leads, tickets, or feedback
  • Sub-agents for workflow automation in plain English
  • Website and Telegram channel support
  • Live human handoff with full context
  • Browser-based voice agents with real-time interaction
  • Conversation scoring and next-step recommendations
  • Customizable agent tone and model selection

Use cases

  • 24/7 customer support on websites and Telegram
  • Automated lead generation and sales assistance
  • Feedback collection and ticket management

Pros

  • Supports both chat and voice agents in a single platform
  • Integrates with over 360 applications including Shopify, HubSpot, and Gmail
  • Allows use of custom API keys or built-in models
  • Saves conversations as structured records for follow-up
  • Enables live human handoff with full conversation context

Cons

  • Voice sessions are billed separately
  • Free plan has limited monthly quotas for searches and writes
  • Early access stage may include occasional issues
  • Requires embedding a snippet on websites or connecting Telegram

Frequently asked questions about Embage

What is Embage and what does it do?

Embage is an AI receptionist and customer support agent builder that enables users to create AI-powered chat and voice agents for websites and Telegram. The platform allows agents to answer questions using a company’s own documentation, perform tasks through integrations with over 360 apps, and save conversations as leads, tickets, or feedback.

Who should use Embage?

Embage is designed for businesses looking to automate customer support, sales, feedback collection, booking requests, or product lookups. It suits teams that want to provide 24/7 assistance without coding while maintaining control over data and workflows.

How does Embage handle pricing?

Embage offers a free plan for website agents when users bring their own API key, as chat replies use zero Embage credits. Paid plans are available for additional features, including voice sessions and higher usage limits, with a free trial period for new users.

What integrations does Embage support?

Embage integrates with over 360 apps, including Shopify, HubSpot, Salesforce, Google Calendar, Gmail, Zendesk, Slack, Stripe, and more. These integrations allow agents to perform tasks directly within the tools businesses already use.

Can Embage agents hand off conversations to human team members?

Yes, Embage supports live human handoff, allowing team members to take over conversations with full context. This feature ensures seamless transitions from AI to human support when needed.

How do I get started with Embage?

To get started, users can build an agent by selecting its purpose (support, sales, or feedback), connecting their documentation and tools, and embedding the agent on their website or Telegram. No coding is required, and users can begin with a free plan.

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