Flowcore

AI-powered customer service platform automating WhatsApp and webchat support

₹499 one-timeStarting price
Flowcore featured image

About Flowcore

Flowcore is an AI-driven customer support platform designed to automate responses on WhatsApp, webchat, and other channels. It uses specialized AI agents to handle repetitive inquiries, appointment scheduling, sales queries, and FAQs around the clock, freeing human teams to focus on complex issues. The platform connects to WhatsApp via a QR code without requiring Meta approval or developer setup, and AI agents are trained using uploaded business documents and policies. When the AI cannot resolve a query, it escalates the conversation to human agents through a unified inbox. Flowcore provides real-time analytics to track performance metrics such as automation rates and open ticket counts, enabling continuous optimization. It supports integration with tools like Google Sheets and Google Calendar, and offers transparent pay-as-you-go pricing based on AI-generated replies. The platform emphasizes data ownership and security, stating that customer data is not used for training and can be exported or deleted at any time.

Key features

  • Connects WhatsApp via QR code without developer setup
  • Supports Google Sheets and Google Calendar integration
  • Provides real-time analytics and reporting
  • Offers three specialized AI agents (Booking, Sales, Support)
  • Includes unified inbox for escalated conversations
  • Allows data export and deletion at any time
  • Supports role-based access and audit logs
  • Enables customizable AI training with business documents

Use cases

  • Automating appointment scheduling and reminders
  • Handling customer FAQs and policy inquiries
  • Qualifying sales leads and providing product information

Pros

  • Handles WhatsApp and webchat support 24/7
  • No Meta approval or developer setup required for WhatsApp integration
  • Specialized AI agents for booking, sales, and support tasks
  • Unified inbox for managing escalated conversations
  • Transparent pay-as-you-go pricing with no hidden fees

Cons

  • No free tier beyond initial trial credits
  • Limited to WhatsApp and webchat channels
  • Pay-as-you-go model may become costly at scale
  • Enterprise security certification in progress

Frequently asked questions about Flowcore

What is Flowcore and what does it do?

Flowcore is an AI-powered customer support platform that automates responses on WhatsApp, webchat, and other channels. It uses specialized AI agents to handle repetitive inquiries, appointment scheduling, sales queries, and FAQs 24/7, escalating complex issues to human agents when needed.

Who should use Flowcore?

Flowcore is designed for businesses of all sizes that want to automate customer support and reduce repetitive workloads. It suits teams in retail, hospitality, services, and other sectors that rely on WhatsApp or webchat for customer communication.

How does Flowcore integrate with WhatsApp?

Flowcore connects to WhatsApp by scanning a QR code, similar to WhatsApp Web, without requiring Meta approval, WABA number, or developer setup. This allows businesses to deploy AI agents on WhatsApp in minutes.

What kind of pricing model does Flowcore use?

Flowcore operates on a transparent pay-as-you-go pricing model based on AI-generated replies. There are no monthly fees, and users pay only for the AI responses they consume, with credits available for purchase.

Can Flowcore integrate with other tools like Google Sheets or Google Calendar?

Yes, Flowcore supports integrations with tools like Google Sheets and Google Calendar, enabling businesses to sync data and streamline workflows across their tech stack.

How does Flowcore ensure data security and privacy?

Flowcore emphasizes data ownership and security, stating that customer data is not used for training and can be exported or deleted at any time. The platform is working toward SOC 2 Type II certification and follows GDPR-ready practices.

Flowcore compared

Reviews