Automate customer service, track interactions, gather insights for improving customer support performance.
5.2M visits/mo-12.1%#17 Chatbots & Assistants
BrinoAI
24/7 AI voice and chat receptionist for appointment booking and customer inquiries
About BrinoAI
BrinoAI functions as an AI-powered voice and chat receptionist that operates around the clock to handle inbound and outbound calls, website chats, lead capture, and appointment scheduling. The system is designed primarily for appointment-based businesses such as dental clinics, salons, gyms, real estate agencies, automotive services, hospitality providers, professional services, and home service providers. It integrates with existing business tools like calendars, CRM systems, and booking platforms to automate routine customer interactions. Users provide business details including services, pricing, hours, locations, and FAQs, which the AI uses to answer customer questions and manage appointments. The service aims to reduce missed inquiries, streamline booking workflows, and free staff from repetitive communication tasks. Response times are advertised to be under two seconds.
Key features
- 24/7 AI call answering
- AI outbound calling for reminders and follow-ups
- Automated appointment booking and management
- AI website chat assistant
- Business knowledge assistant for FAQs
- Lead capture from calls and chats
- Calendar and CRM integrations
- Multi-location support
Use cases
- Automating dental clinic appointment scheduling
- Handling salon and spa bookings and customer queries
- Managing gym membership inquiries and class bookings
Pros
- 24/7 availability for calls and chats
- Handles inbound and outbound calls
- Automates appointment booking, confirmations, rescheduling, and cancellations
- Integrates with calendars, CRM systems, and business software
- Supports multiple industries including healthcare, salons, gyms, and real estate
Cons
- No free tier mentioned
- Pricing depends on call volume and integrations
- Requires setup with existing business tools
- Limited to appointment-based businesses
Frequently asked questions about BrinoAI
What is an AI voice receptionist?
An AI voice receptionist uses artificial intelligence to answer customer calls, handle common inquiries, capture lead information, and help customers book or manage appointments automatically.
Can BrinoAI answer inbound phone calls 24/7?
Yes, BrinoAI's AI voice receptionist answers inbound customer calls around the clock, ensuring no inquiry is missed.
Can BrinoAI make outbound calls?
Yes, BrinoAI supports outbound calling for tasks such as appointment confirmations, reminders, follow-ups, and lead engagement.
Can BrinoAI book and manage appointments automatically?
Yes, BrinoAI can check availability, book appointments, handle confirmations, rescheduling, and cancellations automatically.
Can BrinoAI answer questions about my business?
Yes, BrinoAI can answer customer questions about services, pricing, working hours, locations, availability, and frequently asked questions.
Can BrinoAI integrate with calendars, CRM systems, and business software?
Yes, BrinoAI connects with existing business tools such as calendars, CRM systems, booking platforms, and workflow automation tools.
