Automate customer service, track interactions, gather insights for improving customer support performance.
Estera
AI receptionist handling calls and WhatsApp 24/7 for lead qualification and booking
About Estera
Estera provides an AI-powered receptionist service that automatically answers phone calls and WhatsApp messages around the clock. The platform is designed to handle customer inquiries, qualify leads, and book appointments without human involvement. It supports over 50 languages and can be configured for specific industries such as real estate, hotels, restaurants, medical practices, and law firms. Estera operates through three core products: Estera Voice for phone calls, Estera Concierge for WhatsApp conversations, and Estera Messages for outbound prospecting. The system integrates with existing calendars to schedule appointments directly and maintains full context of customer interactions for personalized responses. Setup requires no technical expertise and can be completed in under three minutes.
Key features
- Instant WhatsApp replies with full business context
- AI phone receptionist handling calls and booking appointments
- Outbound prospecting with automated lead qualification
- Call transcripts and recordings for review
- Custom voice and brand tone configuration
- Multi-location call routing
- Live escalation to human agents
- CRM integration with additional setup fee
Use cases
- Handling patient scheduling for clinics without overloading reception
- Qualifying real estate leads and booking property viewings 24/7
- Managing hotel guest inquiries and reservations outside business hours
Pros
- 24/7 availability across calls and WhatsApp
- Supports 50+ languages without additional setup
- Automates lead qualification and appointment booking
- Industry-specific configurations for real estate, hospitality, and healthcare
- No-code setup in under three minutes
Cons
- No free tier available
- Pricing based on usage with no flat-rate option
- Requires paid plan for multi-location call routing
- Limited to digital channels (no in-person support)
Frequently asked questions about Estera
What does Estera do?
Estera is an AI-powered receptionist service that automatically answers phone calls and WhatsApp messages 24/7. It handles customer inquiries, qualifies leads, and books appointments without human involvement across multiple industries.
Who is Estera designed for?
Estera is tailored for industries such as real estate, hotels, restaurants, medical practices, law firms, and other sectors where customer inquiries and appointment scheduling are critical.
How does Estera integrate with existing systems?
Estera integrates with existing calendars to schedule appointments directly and maintains full context of customer interactions for personalized responses. Setup requires no technical expertise.
What are the core products offered by Estera?
Estera operates through three core products: Estera Voice for phone calls, Estera Concierge for WhatsApp conversations, and Estera Messages for outbound prospecting.
How long does it take to set up Estera?
Estera can be configured and set up in under three minutes with no code or technical team required.
Does Estera support multiple languages?
Yes, Estera supports over 50 languages and can respond fluently to customers from any country without additional setup.
Estera traffic & engagement
tryestera.com · third-party estimates from Similarweb
Traffic trend
Last 4 months · grows by one month every month
- Jun 20261.1K
- Jul 20261.8K+59.8%
- Aug 20263.7K+107.9%
- Sep 20263.7K−1.1%
Where visitors come from
Share of visits by channel
Top countries
Share of visits · estimated visits
Compared with similar tools
Chatbots & Assistants · Sep 2026
Traffic figures are third-party estimates, good for scale and trends; they can differ from a company's own numbers. Updated monthly.