Chat Data

Chatbots & Assistants Customer SupportFreemium

$18.99Starting price

48KMonthly visits

28Popularity

About Chat Data

Chat Data is an AI chatbot creation platform that offers a unique solution for creating AI chatbots with great flexibility in both the backend and frontend. In the backend, you can create a chatbot with your own knowledge base, bring in your own backend endpoint, or use the models offered by Chat Data. In the frontend, you can customize the chatbot interface based on your own needs, or even rebrand everything as offered by your company in the white labeling plan. Besides creating AI chatbots, Chat Data also provides a Live Chat escalation feature. This allows you to escalate live chat requests to your agents’ team and collect leads information directly in the chatbot. With Chat Data, you can create an automatic email replier with Zapier, escalate live chat requests, or collect lead information directly in the chatbot. The platform is suitable for businesses that want to automate customer support and lead generation processes. Chat Data provides a freemium pricing model, starting from $1.9/month.

Key features

Create AI chatbots with live chat escalation
Use your own knowledge base or curated medical data sets
Customize the chatbot interface based on your needs
Rebrand everything as offered by your company in the white labeling plan
Escalate live chat requests to agents' team
Collect leads information directly in the chatbot

Use cases

Automating customer support processes
Generating leads through chatbots
Improving customer experience with AI-powered chatbots

Pros

Supports integration with over 834 MCP apps and 10,000+ tools, including CRM, messaging, and productivity platforms
Enables multi-modal inputs such as text, images, audio, and video for training and interaction
Offers real-time voice conversations with customizable voice options
Provides seamless live chat escalation to human agents with AI-driven handoff timing
Includes built-in PII anonymization for secure data handling and compliance

Cons

Limited transparency on pricing beyond the freemium model
Complexity may require technical expertise for advanced customization and workflows

Frequently asked questions about Chat Data

What is Chat Data and what does it do?

Chat Data is an AI agent and chatbot platform designed for customer support and workflow automation. It allows users to connect enterprise knowledge bases to customized LLMs, build chatbots with flexible backends and frontends, and deploy autonomous agents across various platforms.

Who should use Chat Data?

The platform is suitable for businesses looking to automate customer support, lead generation, and workflows. It caters to industries such as healthcare, e-commerce, and general customer service, as well as teams needing advanced AI-driven automation.

How does Chat Data integrate with other tools?

Chat Data offers built-in integrations with over 834 MCP apps and 10,000+ tools, including Google Workspace, Slack, Notion, Shopify, and Stripe. It also supports custom integrations via API and SDK, enabling seamless data flow across existing systems.

Can Chat Data handle multi-modal inputs like images or audio?

Yes, Chat Data supports multi-modal inputs, including text, images, video, audio, and real-time voice conversations. Users can also customize the chatbot’s voice output using ElevenLabs integration.

Does Chat Data offer live chat escalation to human agents?

Yes, Chat Data provides a live chat escalation feature that seamlessly transfers conversations from AI agents to human support teams when needed, ensuring smooth customer interactions.

How can I get started with Chat Data?

Users can start by exploring the platform’s resources, API guides, and SDK demos on the website. A demo is available for testing, and businesses can connect their data or integrate custom models to build and deploy chatbots.