Real-time customer support with personalized service, accessible through a mobile app.
ConvoForms
$49/moStarting price
0Popularity
About ConvoForms
ConvoForms provides an AI phone receptionist named Gus that answers, qualifies, and books jobs for independent trades businesses such as plumbers, electricians, painters, and contractors. The service integrates with Jobber or Google Calendar to schedule appointments directly from incoming calls or website bookings. Gus handles calls 24/7, capturing caller details including name, address, job specifics, urgency, and access notes before sending a text summary to the business owner for review. The system forwards missed calls or all calls to Gus, who then processes them according to predefined rules set during a brief setup phase. Owners can coach Gus through plain-language instructions, and the AI dispatcher improves over time based on feedback. A monthly recap of calls and jobs is provided, along with a dashboard showing key metrics. The service is designed to ensure no lead is missed, especially during after-hours when urgent jobs often arise.
Key features
- AI dispatcher named Gus
- Call forwarding to AI receptionist
- Job qualification and scheduling
- Text notifications for new jobs
- Weekly call and job recaps
- Website booking integration
- Plain-language coaching for AI
- Local number assignment
Use cases
- Capturing after-hours urgent service calls
- Handling high call volumes without hiring staff
- Automating lead qualification and appointment booking
Pros
- 24/7 call answering and job booking
- Direct integration with Jobber or Google Calendar
- No change to existing business phone number
- Quick setup with no long-term contracts
- Local number assignment for regional credibility
Cons
- Monthly fee with additional per-minute charges after included minutes
- Requires Jobber or Google Calendar for full functionality
- Limited to trades businesses such as plumbers and electricians
Frequently asked questions about ConvoForms
What is ConvoForms?
ConvoForms provides an AI phone receptionist named Gus that answers, qualifies, and books jobs for independent trades businesses such as plumbers, electricians, and contractors. Gus integrates with Jobber or Google Calendar to schedule appointments directly from incoming calls or website bookings.
Who is ConvoForms designed for?
The service is designed for independent, owner-operated trades businesses, including plumbers, electricians, HVAC companies, painters, and contractors, who want to ensure every caller is answered without hiring a full-time dispatcher.
How does ConvoForms handle my existing phone number?
Your existing business number remains unchanged and stays on your website, Google profile, trucks, and signs. Call forwarding directs missed calls—or all calls—to Gus, who processes them according to your predefined rules.
How do I set up ConvoForms?
Setup involves a brief intake process where you provide details about your business, trade, and service area. You then forward calls to Gus, who answers and books jobs directly into Jobber or Google Calendar. Coaching Gus through plain-language instructions refines his responses.
Does ConvoForms integrate with Jobber?
Yes, ConvoForms integrates with Jobber through a one-click authorization during setup. Bookings are created as proper Jobber Visits with customer details, service type, and notes, assigned to the appropriate technician.
What happens if I don’t use Jobber?
If you don’t use Jobber, Gus books jobs directly into your Google Calendar instead, ensuring the same qualification rigor and clean intake process for every lead.
