Real-time customer support with personalized service, accessible through a mobile app.
Recepso
About Recepso
Recepso is an AI voice receptionist designed for businesses in home services, law, real estate and other sectors. It answers every incoming call 24/7, qualifies leads, and schedules appointments automatically using information extracted from the company’s website or Google Business Profile. The system handles multiple simultaneous callers, provides bilingual support in English and Spanish, and can transfer urgent calls to human staff. Each call is transcribed and recorded, with a summary and recording sent via SMS and email immediately after the call ends. Recepso integrates with calendars and scheduling tools to avoid double-booking and offers optional CRM and calendar integrations on higher-tier plans. Setup requires no integration projects or sales calls, and the service can be live within 90 seconds of sign-up.
Key features
- 24/7 call answering with no downtime
- Simultaneous call handling
- Automatic lead qualification and job booking
- Bilingual English/Spanish support
- Call transcription and recording with SMS/email follow-ups
- Calendar and CRM integrations
- Dedicated business phone number provisioning
- Emergency call escalation and warm transfers
Use cases
- Answering after-hours calls for plumbing or HVAC companies
- Scheduling appointments for salons and spas
- Handling property management inquiries outside business hours
Pros
- Answers calls 24/7 without breaks or holidays
- Bilingual support in English and Spanish
- Automatic call transcription and recording with follow-up notifications
- No setup fees or long-term contracts
- Direct calendar integration for appointment booking
Cons
- Limited to US carriers for phone number provisioning
- No free tier beyond the 7-day trial
- Integration with Jobber, Housecall Pro, and Google Calendar is not yet live
Frequently asked questions about Recepso
How does Recepso handle complex customer inquiries?
Recepso is trained specifically for each business using its website or Google Business Profile. If a caller asks a question it cannot answer, it gracefully transfers the call to a human team member or takes a detailed message for follow-up.
Can I keep my existing business phone number?
Yes. You can either port your existing number directly to Recepso or set up call forwarding from your current provider to your new Recepso number.
Does Recepso integrate with scheduling software?
Recepso connects directly to Cal.com to book appointments into your calendar without double-booking. Integrations with Jobber, Housecall Pro, and Google Calendar are planned for the future.
What happens if I go over my monthly minutes?
Recepso will text a heads-up once you hit your plan’s included minutes. New calls after that go to a voicemail message explaining a callback, and you can upgrade your plan for more minutes as needed.
Is there a setup fee or long-term contract?
No setup fees are required, and all plans are month-to-month. You can upgrade, downgrade, or cancel your subscription at any time directly from your dashboard.
How long does it take to set up Recepso?
Recepso can be live answering calls within 90 seconds of sign-up using a simple, four-step self-serve setup process with no integration projects or sales calls required.