Real-time customer support with personalized service, accessible through a mobile app.
Eteon
₹1,999 /moStarting price
0Popularity
About Eteon
Eteon is an AI-powered sales chatbot designed to engage website visitors, answer product questions, and close sales without human intervention. It ingests a site’s catalogue, policies, and FAQs in under two seconds to create a conversational assistant that responds from real content rather than predefined scripts. The tool specializes in addressing price objections and other common barriers that lead to cart abandonment, using objection-handling tactics to retain potential customers. When a visitor’s query exceeds the AI’s capability, the chat can be transferred to a human agent with the full conversation history intact. It operates 24/7 across major e-commerce platforms like Shopify, Webflow, and WordPress via a single script tag, requiring no manual setup or dataset preparation. The system captures and logs every conversation for review, search, and export, enabling businesses to analyze customer interactions and refine sales strategies. Pricing is structured as a flat monthly fee based on message volume, with no per-seat or per-resolution charges.
Key features
- Instant catalogue ingestion from website URL
- Real-time sync with product pages and policies
- Customizable branding, colours, and greeting prompts
- Order tracking lookup for Shopify stores
- Advanced lead and objection handling
- Multi-agent live routing for team collaboration
- Complete transcript history with search functionality
- 24/7 priority support on higher-tier plans
Use cases
- Handling price objections to prevent cart abandonment
- Providing 24/7 customer support without additional hires
- Automating order status inquiries to reduce support tickets
Pros
- Answers questions directly from live product catalogues and policies
- Handles price objections and reduces cart abandonment
- Transfers conversations to human agents with full context
- Deploys on Shopify, Webflow, WordPress, and custom stacks
- Captures and logs all conversations for analysis and export
Cons
- No free tier beyond trial period
- Pricing based on message volume may become costly for high-traffic sites
- Requires integration via script tag on supported platforms
Frequently asked questions about Eteon
What is Eteon and what does it do?
Eteon is an AI-powered sales chatbot that engages website visitors, answers product questions, and closes sales without human intervention. It uses real-time indexing of a site’s catalogue, policies, and FAQs to provide accurate responses and handle objections that often lead to cart abandonment.
Who should use Eteon?
Eteon is designed for e-commerce businesses and online retailers looking to automate customer interactions, reduce cart abandonment, and improve sales conversions. It is particularly useful for teams seeking 24/7 sales support without the overhead of hiring additional staff.
How does Eteon handle pricing objections?
Eteon is trained to address common price objections by changing how customers perceive value and guiding them toward completing a purchase. It uses objection-handling tactics to retain potential customers and reduce exit risks.
Can Eteon integrate with other platforms?
Yes, Eteon deploys on major e-commerce platforms like Shopify, Webflow, and WordPress with a single script tag. It also supports integrations with support tools like Zendesk and offers order tracking functionality.
What happens if a visitor’s query is too complex for the AI?
If a visitor’s query exceeds the AI’s capability, the chat can be transferred to a human agent with the full conversation history intact, ensuring a seamless handoff without repeating information.
How do I get started with Eteon?
To get started, paste your website URL into Eteon’s platform to begin a free trial. The tool will automatically index your catalogue and policies, and you can customize the chatbot’s appearance and settings before deploying it live in under 60 seconds.
