Real-time customer support with personalized service, accessible through a mobile app.
Taskra
$29Starting price
0Popularity
About Taskra
Taskra automates customer support for Shopify stores by training AI on store-specific content such as product catalogues, shipping policies, return policies and FAQs. It replies to customer messages across email and live chat in the store’s brand voice, 24/7, handling common queries like order status, returns and delivery times without human intervention. The AI learns the store’s tone and can execute actions such as checking order status, applying discounts or initiating returns directly from chat. Taskra also captures leads from visitors asking about wholesale or bulk orders and exports them for follow-up. Automated cart recovery detects abandoned checkouts and sends personalised recovery messages with product references and discount codes. Email summaries provide insights into common questions and customer behaviour, helping stores refine training data and improve responses.
Key features
- AI trained on product catalogue and policies
- Live chat and email support automation
- Natural language actions for order checks and returns
- Abandoned cart recovery with personalised messages
- Lead capture during chat conversations
- Email summaries and analytics dashboard
- Multi-store and multi-language support
- White-label option on Pro plan
Use cases
- Automating repetitive customer support queries
- Capturing wholesale and bulk order leads
- Recovering abandoned shopping carts
Pros
- 24/7 automated replies in brand voice
- Handles order status, returns and cart recovery
- Captures and exports leads from chat
- Email summaries with performance insights
- Supports multiple languages and stores
Cons
- Free plan limited to 500 replies per month
- Requires Shopify store integration
- Paid plans start at $29/month
Frequently asked questions about Taskra
What is Taskra and what does it do for Shopify stores?
Taskra is an AI-powered customer support tool designed for Shopify stores. It trains AI on store-specific content such as product catalogues, shipping policies, and FAQs to automatically reply to customer messages across email and live chat in the store’s brand voice, 24/7.
Who should use Taskra?
Taskra is ideal for Shopify store owners and ecommerce sellers who want to automate repetitive customer support tasks, reclaim time for growth, and provide instant responses to common queries like order status, returns, and delivery times.
How does Taskra capture leads from visitors?
Taskra’s AI identifies visitors with intent, such as those inquiring about wholesale or bulk orders, and captures their details during chat. These leads can then be exported to a CRM or email tool for follow-up.
Can Taskra perform actions like checking order status or applying discounts?
Yes, Taskra’s AI can execute actions directly from chat, such as checking order status, applying discounts, or initiating returns, without requiring human intervention.
How does Taskra help with abandoned cart recovery?
Taskra detects abandoned checkouts in real time and sends personalised recovery messages with product references and discount codes to encourage customers to complete their purchases.
What insights does Taskra provide to store owners?
Taskra delivers email summaries that highlight common customer questions, customer behaviour trends, and areas where additional training data may be needed to improve AI responses.
