Real-time customer support with personalized service, accessible through a mobile app.
Kovax AI Voice Agent
$49.99Starting price
0Popularity
About Kovax AI Voice Agent
Kovax AI Voice Agent is a platform that provides specialized AI voice agents for Shopify stores, designed to automate customer interactions across multiple channels. The tool offers dedicated agents for outbound sales, customer service, abandoned cart recovery, COD confirmation, and support & tracking. It integrates with Shopify to read the live product catalog and handle inquiries such as order tracking, returns, and product questions in over 20 languages. The platform operates 24/7, answering calls instantly without hold time and automating a high percentage of customer queries. It also supports WhatsApp marketing, SMS campaigns, and email campaigns, enabling personalized outreach and real-time order updates. Kovax aims to reduce missed sales opportunities by ensuring no call goes unanswered, even outside business hours, and by verifying cash-on-delivery orders to minimize failed deliveries.
Key features
- 24/7 voice agent handling inbound and outbound calls
- WhatsApp marketing and AI chatbot support
- SMS and email campaign automation
- Abandoned cart recovery with guided purchase prompts
- COD confirmation to reduce failed deliveries
- Order tracking and returns handling
- Live catalog integration for real-time product data
- Multi-language support across 20+ languages
Use cases
- Recovering abandoned carts via automated voice calls
- Handling customer support inquiries like order tracking and returns
- Verifying cash-on-delivery orders to reduce failed deliveries
Pros
- Handles calls, WhatsApp, SMS, and email in 20+ languages
- Integrates directly with Shopify to read live product catalog
- Operates 24/7 with zero hold time for customer queries
- Automates abandoned cart recovery and COD confirmation
- Provides dedicated agents for sales, support, and tracking
Cons
- Requires Shopify store integration
- Pricing is usage-based with no free tier beyond initial setup
- Limited to e-commerce use cases on Shopify
Frequently asked questions about Kovax AI Voice Agent
What does Kovax AI Voice Agent do?
Kovax AI Voice Agent provides specialized AI voice agents for Shopify stores that automate customer interactions across voice calls, WhatsApp, SMS, and email. It handles tasks such as outbound sales, customer service, abandoned cart recovery, COD confirmation, and support & tracking.
Who is Kovax AI Voice Agent suitable for?
The tool is designed for Shopify store owners looking to automate customer interactions and reduce missed sales opportunities. It suits businesses that receive high volumes of inbound calls or need 24/7 support across multiple languages and channels.
How does Kovax AI Voice Agent integrate with Shopify?
Kovax syncs with Shopify to read the live product catalog and handle inquiries such as order tracking, returns, and product questions. It operates 24/7, answering calls instantly without hold time and automating customer queries.
Can Kovax AI Voice Agent handle multiple languages?
Yes, Kovax supports over 20 languages, allowing it to handle customer inquiries in the preferred language of the caller or recipient.
What channels does Kovax AI Voice Agent support?
Kovax supports voice calls, WhatsApp, SMS, and email campaigns, enabling personalized outreach and real-time order updates across multiple channels.
How do I get started with Kovax AI Voice Agent?
You can start by booking a demo call or trying the tool with your store. Kovax claims you can have your AI agent live in under 60 seconds after setup.
