HiReceptionist

AI phone receptionist that answers calls 24/7 and sends call summaries

Chatbots & Assistants Customer SupportFree Trial

$19/moStarting price

478Monthly visits

About HiReceptionist

HiReceptionist is an AI-powered phone receptionist service designed for small businesses and solo professionals. It automatically answers incoming calls 24 hours a day, seven days a week, using natural voice responses tailored to the business. The system captures caller intent, takes messages, checks calendar availability for appointment requests, and sends structured email summaries containing caller details, request information, and urgency levels. Calls are answered within 500 milliseconds, preventing customers from reaching voicemail. The service includes a dedicated US phone number or can forward existing numbers, with all call data stored in a built-in CRM that auto-saves leads with urgency tags. Real-time notifications are sent via Slack or email, and the platform offers call analytics, sentiment trends, and spam filtering. Security features include TLS encryption and opt-in call recordings, while multilingual support handles six languages automatically.

Key features

24/7 automated call answering
Natural voice receptionist with custom persona
Instant email summaries with caller details
Built-in CRM with lead auto-capture
Google Calendar integration for appointment booking
Real-time Slack or email notifications
Call analytics dashboard with volume and sentiment trends
Spam and robocall blocking

Use cases

Capturing leads and appointment requests outside business hours
Handling routine customer inquiries without interrupting workflow
Providing after-hours support for small businesses and solo professionals

Pros

Answers calls 24/7 with natural voice responses
Sends structured email summaries with caller details and intent
Includes built-in CRM that auto-saves leads with urgency tags
Offers real-time notifications via Slack or email
Provides call analytics, sentiment trends, and spam filtering

Cons

No free tier beyond 7-day trial
Limited to six supported languages
Requires internet connection for full functionality
Monthly call minutes capped per plan

Frequently asked questions about HiReceptionist

What is HiReceptionist and what does it do?

HiReceptionist is an AI-powered phone receptionist service that answers incoming calls 24/7 for small businesses and solo professionals. It greets callers in a natural voice, captures caller intent, takes messages, checks calendar availability for appointments, and sends structured email summaries with caller details and urgency levels.

Who is HiReceptionist designed for?

The service is designed for small businesses and solo professionals who want to avoid missing customer calls, such as consultants, tradespeople, and service providers. It helps users stay focused on their work by handling routine calls automatically.

How does HiReceptionist handle appointment requests?

HiReceptionist can check calendar availability for appointment requests and capture caller intent. It then sends a detailed summary via email, including the caller's request and urgency, allowing users to follow up promptly.

Does HiReceptionist integrate with other tools like calendars or CRM systems?

Yes, HiReceptionist integrates with Google Calendar for appointment booking and includes a built-in CRM that auto-saves leads with urgency tags. It also supports custom webhooks and exports call data to tools like Zapier or Make.

What security features does HiReceptionist offer?

HiReceptionist provides enterprise-grade security, including TLS encryption, row-level security, and opt-in call recordings. It also includes spam and robocall blocking to prevent unwanted calls.

How do I get started with HiReceptionist?

Getting started involves signing up in seconds, describing your business services and hours, configuring the AI receptionist, and connecting your phone number. The setup process typically takes about 5 minutes, and a 7-day free trial is available without requiring a credit card.