Klaryo

Chatbots & Assistants Customer SupportFreemium

$7950Starting price

1.9KMonthly visits

5Popularity

About Klaryo

Klaryo is a modular operating panel designed for e-commerce sellers operating on marketplaces such as Trendyol and n11. It automates responses to customer inquiries using artificial intelligence while providing real-time profit tracking for orders. The platform connects once to the seller’s store and allows multiple modules to operate from the same integration. The AI module processes incoming customer questions, evaluates response safety through a confidence score, and either sends approved answers automatically or flags risky replies for manual review. The profit tracking module calculates net profit per order by factoring in commissions, shipping costs, and other expenses, highlighting unprofitable products immediately. The system operates continuously, handling customer queries around the clock and generating morning reports for sellers to review pending approvals and daily profit summaries. Klaryo is tailored for small to medium-sized e-commerce businesses managing high volumes of marketplace orders.

Key features

Automated customer inquiry responses
Confidence-based AI response approval
Net profit calculation per order
Unprofitable product alerts
Breakdown of commissions and shipping costs
Morning report summarizing daily performance
Product-specific size guidance
Brand language preservation in responses

Use cases

Automating responses to frequent customer questions on product availability
Tracking and optimizing profit margins for marketplace orders
Reducing manual workload by handling nighttime customer inquiries automatically

Pros

AI-driven customer response with confidence scoring
Real-time net profit tracking per order
Single integration for multiple modules
No credit card required for free trial
5-minute setup time

Cons

Currently limited to Trendyol and n11 marketplaces
Requires API connection for integration
Additional marketplaces listed as 'coming soon'
No mention of mobile application

Frequently asked questions about Klaryo

What is Klaryo and what modules does it offer?

Klaryo is a modular operating panel for e-commerce sellers on marketplaces like Trendyol and n11. It offers two main modules: an AI-powered customer response system for marketplace inquiries and a profitability tracking tool that calculates net profit per order by accounting for commissions, shipping, and other costs.

Can I use Klaryo modules separately?

Yes, Klaryo allows users to enable and use modules independently. You can activate the AI customer response module, the profitability tracking module, or both, depending on your needs.

How long does the setup process take?

Klaryo can be set up in about 5 minutes by connecting your marketplace store via API. The process involves entering API credentials for Trendyol or n11, after which the modules become operational.

Is there a free trial available for Klaryo?

Yes, Klaryo offers a 10-day free trial without requiring a credit card. This allows users to explore the platform’s features before committing to a plan.

Does Klaryo support integrations with other marketplaces besides Trendyol and n11?

Currently, Klaryo supports Trendyol and n11. Integrations for Hepsiburada, Etsy, and Çiçeksepeti are listed as upcoming features.

Can I cancel my Klaryo subscription?

Yes, Klaryo allows users to cancel their subscription at any time. The platform emphasizes flexibility and does not impose long-term commitments.