Owlbot

Owlbot lets businesses build AI chatbots for customer support that pull answers from multiple data sources.

Chatbots & Assistants Customer SupportSubscription

$19/mStarting price

1KMonthly visits

About Owlbot

Owlbot is an AI-powered chatbot platform that enables users to create custom chatbots and integrate them into their applications or software. The platform ingests and interprets data from various sources, streamlining data analysis and presenting insights in an accessible format. Owlbot supports multilingual customer support and can be customized to fit specific workflows, though its customization options are limited and tone selection is not available. The tool integrates with external tools to extend functionality and aims to deliver instant answers by consolidating information from multiple repositories. It is designed for businesses of all sizes, particularly customer support, marketing, and sales teams looking to automate routine inquiries and improve response times. Owlbot’s interface focuses on simplicity, making it approachable for users without deep technical expertise while still offering enough flexibility for integration into existing systems.

Key features

Custom chatbot creation
Multilingual customer support
Integration with external tools
Instant answers from multiple data sources
User-friendly data analysis and insights
Simplified data interpretation
App and software integration
Customizable workflows

Use cases

Integrate a custom chatbot into a business application
Answer customer questions using data from multiple sources
Automate customer support interactions with AI responses

Pros

Supports 95 languages for multilingual customer interactions
Answers grounded in user-provided documents with source citations
Offers 12 LLM models to choose from based on quality, budget, and latency needs
Provides real-time analytics and conversation history for ongoing optimization
Enables deployment across multiple channels including website, WhatsApp, Slack, and API

Cons

Customization options are limited, particularly regarding tone selection
Primarily focused on customer support and lead generation, with less emphasis on broader use cases
Requires users to feed and maintain their own knowledge base for accurate responses

Frequently asked questions about Owlbot

What is Owlbot and what does it do?

Owlbot is an AI-powered chatbot platform that creates custom chatbots for businesses. It ingests data from websites, PDFs, and documents to provide instant, sourced answers to customer queries while capturing leads and integrating with tools like WhatsApp, Slack, and APIs.

Who should use Owlbot?

Owlbot is designed for businesses of all sizes, particularly customer support, marketing, and sales teams looking to automate routine inquiries and improve response times. It suits users without deep technical expertise due to its no-code interface.

How does Owlbot integrate with other tools?

Owlbot supports function calling to connect with external tools, enabling real-time data fetching, calculations, and workflow triggers directly from conversations. It also integrates via API, WhatsApp, Slack, Discord, and website embeds.

Can Owlbot handle multiple languages?

Yes, Owlbot is fluent in 95 languages and automatically detects a customer’s language to respond in kind, even if the underlying documents are in a single language.

How do I get started with Owlbot?

Getting started with Owlbot involves importing your knowledge base (websites, PDFs, or documents), customizing the agent’s character and instructions, and deploying it via chat bubble, iframe, or API. No credit card is required to begin.

What kind of support does Owlbot provide for customer service?

Owlbot resolves up to 90% of incoming questions automatically with answers grounded in your actual content, reducing ticket volume. It operates 24/7 and provides analytics to optimize performance over time.