Pluxo

₹2,759/moStarting price

0Popularity

About Pluxo

Pluxo provides an AI front desk service for clinics in India that answers calls and WhatsApp messages around the clock in 12 Indian languages. It books appointments, sends reminders, handles payments, and manages patient follow-ups directly through the clinic’s existing phone line or a new dedicated number. The system integrates with WhatsApp Business, Google Business Profile, and any Electronic Medical Record system to synchronize bookings, calendars, and patient communications in one place. Clinics can maintain their current phone number by forwarding calls to Pluxo or use a new number provided by the service. The AI agent introduces itself as an automated receptionist and records calls for transparency. Pluxo also offers optional services including a ready-made clinic website, Google profile optimization, and SEO improvements to help clinics appear in AI search results. The platform is designed to reduce missed calls, protect reputation by responding quickly to reviews, and automate routine front-desk tasks so staff can focus on patient care.

Key features

24/7 call and WhatsApp handling
Automated appointment booking and reminders
Multi-language support (12 Indian languages)
Payment processing via UPI
Google Business Profile integration
EMR system compatibility
Reputation management for reviews
Optional clinic website and SEO services

Use cases

Handling after-hours patient inquiries and bookings
Managing WhatsApp messages from patients at any time
Automating appointment reminders and follow-ups

Pros

Answers calls and WhatsApp messages 24/7 in 12 Indian languages
Books, confirms, and reminds patients automatically
Integrates with existing phone lines, WhatsApp Business, and EMR systems
Includes optional clinic website and Google profile optimization
Handles payments via UPI and tracks follow-ups

Cons

Requires call forwarding or new phone number to function
No free tier beyond the 30-second Google audit
Additional services like website and SEO incur extra charges
Limited to healthcare clinics in India

Frequently asked questions about Pluxo

What languages does Pluxo’s AI front desk support for calls and WhatsApp in India?

Pluxo supports 11 Indian languages including Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Malayalam, Gujarati, Punjabi, Odia, and English, automatically switching to match the caller’s language.

Can Pluxo integrate with my clinic’s existing phone number or do I need a new one?

Clinics can maintain their current phone number by forwarding calls to Pluxo or use a new dedicated number provided by the service.

How does Pluxo handle patient payments during booking?

Pluxo sends a payment link to the patient during the booking process, allowing payments to be completed directly through the conversation.

Does Pluxo work with WhatsApp Business and Electronic Medical Record systems?

Yes, Pluxo integrates with WhatsApp Business, Google Business Profile, and any Electronic Medical Record system to synchronize bookings, calendars, and patient communications.

What happens to call recordings and patient data in Pluxo?

Call recordings are never stored; audio is transcribed and deleted, while transcripts remain private to the clinic and are not used to train any external AI models.

Can Pluxo help improve my clinic’s online visibility and reputation?

Pluxo offers optional services including a ready-made clinic website, Google profile optimization, and SEO improvements to help clinics appear in AI search results and respond quickly to reviews.