Real-time customer support with personalized service, accessible through a mobile app.
SimplySpeak
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About SimplySpeak
SimplySpeak provides an AI front desk that automatically answers incoming calls in the caller’s language, checks availability, and completes bookings without human intervention. It operates around the clock, including after-hours and during peak periods, ensuring no call goes unanswered. The system integrates with existing property details such as room types, pricing, and operating hours to deliver accurate responses. Bookings are confirmed and logged directly into the property’s calendar, with SMS confirmations sent to guests. A weekly report summarizes the bookings generated by the AI front desk. Setup is handled by the provider using the property’s Google profile and other inputs, requiring minimal input from the user. The service supports over 25 languages and is designed specifically for hospitality businesses such as hotels and hostels.
Key features
- Auto-answers incoming calls
- Handles bookings in multiple languages
- Checks room availability in real time
- Sends SMS confirmations to guests
- Logs bookings to property calendar
- Generates weekly booking reports
- Integrates with Google profile for setup
- Supports 24/7 operation
Use cases
- Handling after-hours guest inquiries
- Managing peak check-in periods
- Answering calls in non-native languages
Pros
- Answers calls in 25+ languages
- Operates 24/7 without human staff
- Integrates with existing property details
- Books rooms and sends SMS confirmations
- Provides weekly booking reports
Cons
- Requires a work email and setup call
- Limited to hospitality use cases
- No public pricing information on homepage
Frequently asked questions about SimplySpeak
What is SimplySpeak?
SimplySpeak is a multilingual AI front desk designed for hospitality businesses like hotels and hostels. It automatically answers incoming calls in the caller’s language, checks availability, completes bookings, and sends SMS confirmations without human intervention.
Who is SimplySpeak suitable for?
The tool is built specifically for hospitality businesses such as hotels, hostels, and similar properties that rely on phone bookings and need to handle calls in multiple languages, including after-hours and during peak periods.
How does SimplySpeak handle calls in different languages?
SimplySpeak supports over 25 languages and answers calls in the caller’s own language, ensuring accurate communication and booking assistance regardless of the guest’s native tongue.
What integrations does SimplySpeak offer?
The system integrates with existing property details such as room types, pricing, and operating hours to provide accurate responses. Bookings are logged directly into the property’s calendar, and SMS confirmations are sent to guests.
How long does setup take with SimplySpeak?
Setup is handled by the provider and typically takes about 10 minutes. The process involves using the property’s Google profile and other inputs, requiring minimal input from the user.
Does SimplySpeak offer a free trial?
Yes, SimplySpeak offers a 14-day free trial with no credit card required. Users can sign up with a work email to get started.
