Real-time customer support with personalized service, accessible through a mobile app.
TheySaid
FreeStarting price
31KMonthly visits
25Popularity
About TheySaid
TheySaid is a web-based AI customer feedback platform designed for product teams, UX researchers, and research organizations. It enables teams to run user testing, surveys, interviews, and polls at scale using AI-moderated or unmoderated sessions. The platform supports 2-way voice conversations, dynamic follow-up questions, and usability, onboarding, pricing validation, feature adoption, prototype testing, and in-app experience evaluations. TheySaid also offers AI surveys, forms, and polls with conditional logic and templates that adapt questions based on responses to capture both quantitative ratings and qualitative insights. Its analytics and reporting tools transform qualitative feedback into actionable themes and recommendations, while providing quantitative metrics such as task success rates, completion rates, and time-on-task. Participant recruitment options include a 16M+ person panel, a team’s own audience (email, social, events, in-app), or AI testers, with support for 70+ languages and cross-project insights. The platform is designed to reduce manual work in traditional survey and usability testing stacks by combining conversational, AI-led research with automated analysis and participant sourcing.
Key features
- AI-moderated and unmoderated user testing sessions
- 2-way voice conversations for interviews
- Dynamic follow-up questions and conditional logic in surveys
- AI-powered analytics and reporting with themes and recommendations
- Quantitative metrics (task success rates, completion, time-on-task)
- Participant recruitment via 16M+ panel, team audience, or AI testers
- Support for 70+ languages and cross-project insights
- Templates for usability, onboarding, pricing validation, and prototypes
- Automated analysis of qualitative feedback
- Integration-ready platform for research workflows
Use cases
- Running large-scale user testing for product teams
- Collecting and analyzing customer feedback via surveys and interviews
- Validating pricing, feature adoption, and onboarding experiences
Pros
- Enables AI-moderated or unmoderated user testing, surveys, interviews, and polls at scale
- Supports 2-way voice conversations and dynamic follow-up questions for deeper insights
- Combines conversational AI-led research with automated analysis and participant sourcing
- Offers 70+ language support and cross-project insights for global usability
- Provides participant recruitment options including a 16M+ person panel, team audiences, or AI testers
Cons
- May require initial setup time to configure AI-driven workflows and templates
- Dependence on AI for moderation and analysis could introduce occasional inaccuracies in qualitative insights
- Complexity for teams new to AI-driven research tools may necessitate training or onboarding
Frequently asked questions about TheySaid
What is TheySaid and what does it do?
TheySaid is an AI-powered platform for running user testing, surveys, interviews, and polls at scale. It enables teams to gather qualitative and quantitative feedback through AI-moderated or unmoderated sessions, including 2-way voice conversations and dynamic follow-up questions.
Who is TheySaid designed for?
The platform is designed for product teams, UX researchers, designers, product managers, marketing teams, founders, sales teams, HR, and operations professionals who need to gather and analyze customer or employee feedback efficiently.
How does TheySaid handle participant recruitment?
TheySaid offers multiple recruitment options, including a 16M+ person panel, a team’s own audience (via email, social, events, or in-app), or AI testers. The platform supports over 70 languages and provides cross-project insights.
What types of AI-driven feedback methods does TheySaid support?
The platform supports AI User Tests, AI Interviews, AI Forms, AI Surveys, AI Polls, and AI Pulses. Each method uses AI to adapt questions dynamically, probe deeper insights, and summarize feedback in real time.
Can TheySaid integrate with other tools or workflows?
TheySaid is designed to embed AI user testing, interviews, and surveys directly into product workflows, reducing the need for disconnected tools. Specific integrations are not detailed on the website, but the platform emphasizes seamless workflow integration.
How does TheySaid analyze and report feedback?
TheySaid transforms qualitative feedback into actionable themes and recommendations while providing quantitative metrics such as task success rates, completion rates, and time-on-task. AI analytics and reporting tools automate the analysis process.
TheySaid Website Engagement
Last Update: 9 days ago
Total Monthly Visits
0
Bounce Rate
0%
Visit Duration (avg)
0.00s
Pages Per Visit
0
Country Rank
0
United States
Global Rank
0
Category Rank
#0
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Monthly Traffic
Traffic Sources
Traffic Share By Country
- United States82%
- India7.6%
- Nigeria3.2%
- Philippines3.1%
- United Kingdom3.1%
