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Promptic
AI optimization platform for GenAI applications using OpenTelemetry tracing and prompt optimization
About Promptic
Promptic is an optimization platform designed for GenAI applications that integrates with OpenTelemetry for LLM tracing and prompt optimization. It enables users to benchmark models, tune agents, and deploy configurations based on business-specific metrics. The platform supports optimization across multiple layers of the GenAI stack, including model selection, prompt tuning, agent architecture, extraction workflows, and tool use. Users upload real use-case data and define key performance indicators such as quality, cost, and latency to guide the optimization process. Promptic automatically compares candidate configurations and selects the best-value fit for the specified use case. It also provides tracing capabilities to capture detailed metrics like tokens, cost, and latency per span, which inform optimization decisions. The platform includes features for evaluating and improving tool selection accuracy and agent workflows, with support for coding agents to automate parts of the optimization loop.
Key features
- OpenTelemetry-native LLM tracing
- One-click prompt optimization
- Model benchmarking and comparison
- Agent architecture tuning
- Tool selection optimization
- KPI-based optimization (quality, cost, latency)
- Dataset and test case management
- Coding agent integration for automated workflows
Use cases
- Optimizing customer support AI agents for quality and cost efficiency
- Tuning invoice extraction workflows for accuracy and latency
- Benchmarking and selecting models for enterprise GenAI applications
Pros
- OpenTelemetry-native tracing for detailed LLM performance metrics
- One-click prompt optimization based on user-defined business metrics
- Supports benchmarking, tuning, and deployment of GenAI configurations
- Automated optimization of prompts, models, and agent architectures
- Integration with coding agents for continuous improvement
Cons
- No free tier beyond limited individual plan
- Enterprise features require custom pricing and commitment
- Managed model billing adds complexity for some teams
Frequently asked questions about Promptic
What does Promptic do?
Promptic is an optimization platform for GenAI applications that uses OpenTelemetry-native tracing to evaluate and improve prompts, agents, and workflows based on user-defined business metrics such as quality, cost, and latency.
Who is Promptic designed for?
The platform is designed for enterprises and teams looking to optimize GenAI applications, including developers, data scientists, and AI engineers who need to benchmark models, tune agents, and deploy high-performing configurations.
How does Promptic integrate with existing systems?
Promptic integrates with OpenTelemetry to capture detailed metrics like tokens, cost, and latency per span, enabling real-time tracing and optimization of LLM calls and agent workflows.
Can Promptic optimize tool selection and agent workflows?
Yes, Promptic includes features for evaluating and improving tool selection accuracy and agent workflows, with support for coding agents to automate parts of the optimization loop.
What kind of data does Promptic use for optimization?
Users upload real use-case data, including inputs and expected outputs, which Promptic uses as a fixed dataset to score and optimize every candidate configuration against defined KPIs.
How do I get started with Promptic?
Start by uploading your use-case data and setting the KPIs that matter, then let Promptic benchmark and optimize prompts, models, and tools automatically to ship the best-value configuration.