AUD $299/moStarting price
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About KnowledgeHub

KnowledgeHub is an AI-driven knowledge base designed for small to medium-sized enterprises to centralize and query internal documentation. It connects directly to Google Drive, automatically syncing folders and documents so teams can search and retrieve answers with citations to the original sources. The platform supports role-based permissions, allowing different departments to access relevant information while maintaining document-level overrides when needed. It includes features like curated answers to standardize responses, staleness detection to flag outdated documents, and a knowledge gaps dashboard to identify undocumented topics frequently asked by the team. Setup involves a discovery call, branded instance creation, Drive connection, and a short training session, typically completed within two weeks. The system is hosted on Australian servers and emphasizes data residency and security through OAuth-only sign-in and no LLM training on user data.

Key features

  • Google Drive auto-sync
  • Cited AI answers with source links
  • Department permissions and overrides
  • Staleness detection for outdated documents
  • Knowledge gaps dashboard
  • Curated answer library
  • Custom domain support
  • Slack integration

Use cases

  • Centralizing internal documentation for growing SMEs
  • Answering repetitive team questions with cited sources
  • Tracking and updating outdated company documents

Pros

  • Google Drive native sync with automatic updates
  • Cited AI answers linked to source documents
  • Role-based and document-level permissions
  • Staleness detection and knowledge gaps dashboard
  • Hosted on Australian servers with data residency

Cons

  • No free tier available
  • Requires one-off setup fee in addition to monthly cost
  • Limited to Google Drive integration
  • Pricing is in AUD with no transparent USD/NZD conversion on the homepage

Frequently asked questions about KnowledgeHub

Do you train AI models on our data?

No, KnowledgeHub does not train AI models on user data. It operates with strict data residency and security measures, ensuring your information remains private and unprocessed for external AI training.

Where is my data stored?

All data is hosted on Australian servers, ensuring compliance with local data residency requirements and providing secure storage for your team's knowledge base.

Can I cancel my subscription?

Yes, KnowledgeHub offers no long-term contracts. You can cancel anytime with 30 days' notice, and there are no penalties for early termination.

Do I own my data?

Yes, you retain full ownership of your data. The platform provides free monthly JSON exports of all content and curated answers, ensuring you have full control over your information.

How long does setup take?

Setup typically takes under two weeks, starting with a 30-minute discovery call, followed by branded instance creation, Drive connection, and a short training session for your team.

Which industries is this tool suitable for?

KnowledgeHub is designed for small to medium-sized enterprises across various industries, including accounting, professional services, healthcare, trades, hospitality, retail, and more.

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