AI assistant for safe, reliable productivity with code, collaboration, and integrations.
Viable
0Popularity
About Viable
Viable is the first generative AI platform that helps product and CX teams understand and gain insights from their qualitative data with a high degree of accuracy at scale. It employs GPT-4 and proprietary state-of-the-art models to analyze a wide array of data sources like meeting transcripts, customer support tickets, survey responses, or any text-based data source. The analysis is presented in comprehensive and easy-to-understand reports, allowing teams to make faster, data-driven decisions without the need for spreadsheets or SQL queries. Customers like Uber, Sticker Mule, Latch, and more trust and use Viable’s insights to improve NPS, decrease churn, and reduce customer support volumes. Stop manually crunching data. Try it now and save hundreds of hours each year. Viable is suitable for product and CX teams who want to gain valuable insights from their qualitative data. It can be used to analyze various types of data sources, including meeting transcripts, customer support tickets, survey responses, and more. The platform provides comprehensive and easy-to-understand reports that help teams make faster, data-driven decisions.
Key features
- Generative AI platform
- Analyzes qualitative data with high accuracy at scale
- Supports various data sources like meeting transcripts, customer support tickets, survey responses, and more
- Provides comprehensive and easy-to-understand reports
- Helps teams make faster, data-driven decisions without the need for spreadsheets or SQL queries
- Suitable for product and CX teams
Use cases
- Improving NPS (Net Promoter Score) by analyzing customer support interactions and user interviews
- Reducing churn by understanding customer pain points through analysis of meeting transcripts and survey responses
- Decreasing customer support volumes by identifying common issues through analysis of customer support tickets
Pros
- Uses GPT-4 and proprietary models for high-accuracy analysis of qualitative data
- Generates comprehensive, easy-to-understand reports without requiring spreadsheets or SQL queries
- Supports a wide range of text-based data sources, including meeting transcripts and customer support tickets
- Enables faster, data-driven decision-making for product and CX teams
- Trusted by established companies like Uber, Sticker Mule, and Latch
Cons
- May require initial setup or integration with existing data sources
- Dependent on the quality and structure of input data for optimal results
Frequently asked questions about Viable
What does Viable do?
Viable is a generative AI platform that analyzes qualitative data sources such as meeting transcripts, customer support tickets, and survey responses to generate actionable insights for product and CX teams.
Who is Viable designed for?
The platform is designed for product and customer experience (CX) teams seeking to extract meaningful insights from unstructured text data without manual analysis.
How does Viable generate insights from qualitative data?
Viable uses GPT-4 and proprietary models to process and analyze text-based data, producing comprehensive reports that highlight trends and key findings for decision-making.
What types of data sources can Viable analyze?
Viable supports a wide range of text-based data sources, including meeting transcripts, customer support tickets, survey responses, and other qualitative datasets.
Does Viable require technical expertise like SQL or spreadsheets?
No, Viable eliminates the need for spreadsheets or SQL queries by automating the analysis and presenting insights in easy-to-understand reports.
How can I get started with Viable?
Prospective users can sign up on the Viable website to access the platform and begin analyzing their qualitative data sources to generate insights.
