Real-time customer support with personalized service, accessible through a mobile app.
AskMe
FreeStarting price
425Monthly visits
0Popularity
About AskMe
AskMe provides AI-powered support automation for digital products and online communities across multiple messaging platforms. It answers repetitive support questions in Discord, Telegram, Slack, WhatsApp, and a website chat widget from a single dashboard. The tool remembers each customer and improves automatically based on resolved conversations without requiring manual retraining or prompt adjustments. It includes a visual flow builder for defining non-negotiable conversation paths such as refunds or escalations, while allowing AI to handle the rest. Resolution metrics, response times, and volume are tracked in a live dashboard, with data exportable for analysis. Setup involves connecting channels, pointing the agent to documentation or past answers, and letting it resolve routine queries while escalating complex issues to human agents with full context.
Key features
- Multi-channel support (Discord, Telegram, Slack, WhatsApp, web chat)
- Visual flow builder for non-negotiable conversation paths
- Per-customer memory and context retention
- Self-improving agents based on resolved conversations
- Live analytics dashboard with resolution and response metrics
- CSV export of performance data
- No-code setup and deployment
- Escalation to human agents with full context
Use cases
- Handling repetitive support queries in SaaS product communities
- Managing 24/7 customer inquiries for Web3 and crypto projects
- Automating onboarding and module access questions for creators and courses
Pros
- Multi-platform support across Discord, Telegram, Slack, WhatsApp and web chat
- Self-improving agents that learn from resolved conversations without manual tuning
- Unified dashboard for managing support across all channels
- Visual flow builder for defining fixed conversation paths
- Per-customer memory that carries context between interactions
Cons
- Limited to supported platforms (Microsoft Teams, Google Chat, GitHub, Linear listed as coming soon)
- No free tier beyond initial credits; pricing based on resolutions rather than seats
- Desktop-only access for editing flow builder graphs
Frequently asked questions about AskMe
What messaging platforms does AskMe support?
AskMe supports Discord, Telegram, Slack, WhatsApp, and a website chat widget. Platforms like Microsoft Teams, Google Chat, GitHub, and Linear are listed as upcoming integrations.
How does AskMe improve its responses over time?
AskMe learns from every resolved conversation and retains per-customer memory, improving automatically without manual retraining or prompt adjustments.
Can AskMe handle non-negotiable conversation paths like refunds or escalations?
Yes, AskMe includes a visual flow builder to define fixed paths for specific scenarios such as refunds or escalations, while allowing AI to handle other queries.
What kind of analytics does AskMe provide?
AskMe offers a live dashboard tracking resolution rates, response times, and conversation volume across agents and channels, with data exportable as CSV.
Is AskMe suitable for small teams or solo creators?
AskMe is designed for lean teams and creators, offering a free tier to start and credit-based pricing that scales with usage rather than seat count.
How do I set up AskMe for my community or product?
Setup involves connecting your preferred channels, pointing the agent to your documentation or past answers, and letting it resolve routine queries while escalating complex issues to human agents with full context.
AskMe Website Engagement
Last Update: 21 hours ago
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