Real-time customer support with personalized service, accessible through a mobile app.
HeyWoozy
£49Starting price
0Popularity
About HeyWoozy
HeyWoozy functions as an AI-powered receptionist for small businesses, handling incoming messages and calls across WhatsApp, Facebook, Instagram and phone lines. It automatically responds to customer enquiries in seconds, books appointments, captures leads and escalates urgent matters. The system learns a business’s services, prices and hours by reading its website in about a minute, then operates continuously without human input. It supports multiple languages, detecting customer language and replying accordingly while providing English summaries. HeyWoozy integrates with Google, Outlook and Apple calendars to check real availability and schedule bookings directly in chat. Daily summaries called Morning Pulse report on conversations handled, bookings made and revenue captured overnight. The service is UK GDPR compliant with bank-grade encryption and operates from Northern Ireland.
Key features
- Auto-reply across WhatsApp, Facebook, Instagram and phone
- Real-time booking into Google, Outlook and Apple calendars
- Multi-language support with automatic translation
- Urgent enquiry escalation to phone
- Daily revenue and activity reports
- Customizable tone matching business style
- Lead capture and missed enquiry logging
- Unified dashboard for all conversations
Use cases
- Handling after-hours customer enquiries for barbershops
- Capturing emergency plumbing jobs outside business hours
- Booking dental consultations at 11pm for next-day slots
Pros
- Answers WhatsApp, social media and phone calls
- Learns business details from website in 60 seconds
- Supports every language automatically
- Provides daily revenue summaries
- No per-message fees included
Cons
- No free tier beyond 7-day trial
- Limited to one location on Solo plan
- No API access mentioned
- Requires website for setup
Frequently asked questions about HeyWoozy
What does HeyWoozy do?
HeyWoozy acts as an AI-powered receptionist for small businesses, automatically responding to customer messages and calls across WhatsApp, Facebook, Instagram, and phone lines. It handles enquiries, books appointments, captures leads, and escalates urgent matters while operating continuously without human input.
Who is HeyWoozy suitable for?
HeyWoozy is designed for small businesses across various industries, including barbers, hair salons, dental practices, plumbers, electricians, restaurants, gyms, beauty clinics, and more. It adapts to different trades and business types.
How does HeyWoozy handle different languages?
HeyWoozy automatically detects the customer's language and replies in the same language, providing English summaries for the business owner. No setup or allowlist is required for multilingual support.
Is HeyWoozy secure and compliant with data protection regulations?
Yes, HeyWoozy is UK GDPR compliant and uses bank-grade encryption for data security. Customer data is isolated per business, encrypted in transit and at rest, and never sold.
How do I set up HeyWoozy?
Setup involves pasting your business website link, which HeyWoozy uses to learn your services, prices, and hours in about a minute. You then connect your communication channels, and it starts operating immediately without requiring a developer or setup call.
Does HeyWoozy integrate with calendar systems?
Yes, HeyWoozy integrates with Google, Outlook, and Apple calendars to check real availability and schedule bookings directly within chat conversations.
