Real-time customer support with personalized service, accessible through a mobile app.
Infercall

About Infercall
Infercall is an AI-powered virtual receptionist designed to automate inbound business calls. It scans your website to create an intelligent phone agent powered by Google AI, which answers calls using natural-sounding speech. The tool provides real-time call transcripts and analytics, enabling businesses to track interactions and gain visibility into customer inquiries. Setup is quick, taking about 60 seconds, and can be configured with call forwarding or a provided phone number. Infercall operates around the clock, reducing missed calls and lowering staffing costs. It offers businesses real-time control and oversight of every customer interaction, ensuring consistent and professional responses. Plans start at roughly $5 per month, making it an accessible solution for businesses of various sizes.
Key features
- AI-powered virtual receptionist
- Natural-sounding speech for call answering
- Real-time call transcripts and analytics
- 24/7 availability for handling inquiries
- Quick setup in about 60 seconds
- Call forwarding or provided phone number options
- Reduces missed calls and staffing costs
- Real-time visibility and control over interactions
Use cases
- Handling customer inquiries outside business hours
- Reducing missed calls and improving customer service
- Automating routine call responses to lower staffing costs
Pros
- Answers calls 24/7 without staffing gaps or holidays
- Scans your website to train an AI agent tailored to your business in 60 seconds
- Provides real-time call transcripts and analytics for visibility into customer inquiries
- Reduces missed calls and lowers operational costs compared to human receptionists
- Offers regional pricing with transparent minute blocks and no hidden fees
Cons
- May not handle complex or highly nuanced customer interactions as effectively as a human
- Requires an internet-connected phone line or number to function
- Potential for callers to recognize it as an AI, depending on the interaction
Frequently asked questions about Infercall
What does Infercall do?
Infercall is an AI-powered virtual receptionist that answers inbound business calls using natural-sounding speech, trained on your website content. It handles bookings, inquiries, and call routing 24/7 while providing real-time transcripts and analytics.
Who is Infercall best suited for?
Infercall is designed for small to medium-sized businesses, particularly in trades, dental practices, salons, and event hotlines, where consistent call handling outside business hours is critical.
How does Infercall's pricing model work?
Infercall uses a simple pricing model with monthly plans that include a set number of minutes, with the option to add prepaid voice credits for additional capacity. There are no contracts, and plans can be canceled anytime.
Can Infercall integrate with other business tools?
Infercall offers custom integrations for enterprise plans, including dedicated support and on-premise options. Standard plans include basic analytics and call handling without requiring technical setup.
Is there a setup process for Infercall?
Setup takes about 60 seconds—simply paste your website URL, and Infercall trains an AI agent based on your business information. No credit card or phone changes are required to get started.
What happens if I exceed my included minutes?
If you exceed your included minutes, you can add prepaid voice credits to continue using the service without interruptions or hidden fees.